Product Short Description issue

Hi,

Please share the snapshot and page URL to check the issue.

Hi, im on localhost unable to share the link. sharing video recording. Product short description not reflecting to the product page

Hi any update on this issue

Hi,

That is quite odd. Have added custom codes? If yes, please try to remove that, and if you are using the child theme switch to the parent theme and check if it working or not.

Hi , no custom codes, no child theme . i’m working on the parent theme.

Hello,

Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look.?

== Server Environment ==
Operating System: WINNT
Software: Apache/2.4.46 (Win64) OpenSSL/1.1.1h PHP/7.4.12
MySQL version: mariadb.org binary distribution v10.4.16
PHP Version: 7.4.12
PHP Max Input Vars: 1000
PHP Max Post Size: 200M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 5.5.3
Site URL: https://localhost/km
Home URL: https://localhost/km
WP Multisite: No
Max Upload Size: 200 MB
Memory limit: 1G
Permalink Structure: Plain
Language: en-US
Timezone: 0
Admin Email: [email protected]
Debug Mode: Inactive

== Theme ==
Name: OceanWP
Version: 2.0.0
Author: Nick
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en_US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36

== Active Plugins ==
All-in-One WP Migration
Version: 7.31
Author: ServMask

Code Snippets
Version: 2.14.0
Author: Code Snippets Pro

Elementor
Version: 3.0.14
Author: Elementor.com

Elementor Pro
Version: 3.0.6
Author: Elementor.com

Ocean Custom Sidebar
Version: 1.0.6
Author: OceanWP

Ocean Extra
Version: 1.6.7
Author: OceanWP

Ocean Product Sharing
Version: 1.1.0
Author: OceanWP

Ocean Social Sharing
Version: 1.1.0
Author: OceanWP

Ocean Stick Anything
Version: 1.0.4
Author: OceanWP

Points and Rewards for WooCommerce
Version: 1.0.10
Author: MakeWebBetter

WooCommerce
Version: 4.7.1
Author: Automattic

WPForms Lite
Version: 1.6.3.1
Author: WPForms

== Elements Usage ==

wp-page : 4
animated-headline : 3
button : 1
heading : 8
icon-box : 12
lottie : 1
shortcode : 2

== Log ==

PHP: showing 2 of 2PHP: 2020-11-18 12:44:54 [notice X 8][C:\xampp\htdocs\km\wp-content\plugins\elementor\core\common\modules\ajax\module.php::171] Undefined index: data [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]
PHP: 2020-11-23 12:33:50 [error X 1][C:\xampp\htdocs\km\wp-content\plugins\elementor\includes\widgets\testimonial.php::319] Out of memory (allocated 71303168) (tried to allocate 32768 bytes) [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]

Log: showing 1 of 12020-11-30 09:17:21 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.0.13’,
‘to’ => ‘3.0.14’,
)]

Hello,

Please try switch to the default theme for the testing and check if it is working with that or not.

and update the WordPress, oceanwp theme, and ocean extra to the latest version and check.

Hi Abhishek, i have updated the versions to the latest , still short description not reflecting to the product page , also i changed the main theme to other, and it reflected on that theme… seems like an issue with the oceanwp theme..

secondly just a question : is there any option to apply colour code on short description text ? might be i have mistakely applied white colour code thats why unable to see the text. well if there is not any feature like this, then the problem with the theme.

Hello,

That could be an issue, ?Please try to add the below CSS code from the Appearance > Customize > Custom CSS, and check.

.woocommerce-product-details__short-description {
    color: #1501bd;
}

PS- change the color code as per need and use !important if the above does not work.

Hi , not fixed with the above CSS

Hope to get the reply soon .

Thanks

Hello,

Please replace the above code with this one and check.

.woocommerce-product-details__short-description {
    color: #1818b9 !important;
}

Hi , again not fixed .

are you working on this issue