product shop issue

  • Resolved a95web

    (@a95web)


    3 years ago

    Hi, im having one problem. Using this plugin when no customer is logged in and they press shop now button, it then shows all the categories i have created which is correct but lets say when user is logged in, when they press shop now button it shows all the products listed instead of categories? what kind of issue is this?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor iSaumya

    (@isaumya)

    Hi,
    can you share your site URL along with a video recording of the issue? Hard to say by reading your message. But when pages are served from the cache then there are no cookies involved so if some cookie is needed for that page to work then you need to bypass the cache for that page. But again it is just a hunch as I have not seen the issue personally.

    Thread Starter a95web

    (@a95web)

    do you have an email where i can send screenshots?

    Plugin Contributor iSaumya

    (@isaumya)

    Sorry, we cannot share any personal details here as it is against the WordPress community guidelines. But you can share your screenshots here. Also more importantly share the URL and a screen recording of how to reproduce the issue.

    Thread Starter a95web

    (@a95web)

    Ok so how would I bypass the cache for a page with the url “product-category/food-cupboard/?swcfpc=1”.

    Basically this page is supposed to show all the categories on my store but instead it shows all the products of that category. This only happens when a user is logged in.

    Plugin Contributor iSaumya

    (@isaumya)

    As I said without testing further I have no idea what is happening on your site. But if you would like to bypass cache for all product category page you can put the following the bypass page section:
    /product-category/*

    And then purge the whole cache. Also, turn off the fallback cache just for testing.

    Thread Starter a95web

    (@a95web)

    Hi i cant locate the bypass page section, is it the “Prevent the following URIs to be cached”?

    Plugin Contributor iSaumya

    (@isaumya)

    Prevent the following URIs to be cached

    – yes

    Thread Starter a95web

    (@a95web)

    Issue is still there.

    Im using “woo cat slider” plugin which allows you to show categories on home page. underneath the categories it has a “shop now” button and if I hover it shows the url “/product-category/food_cupboard/?swcfpc=1.

    If I access the categories through the default woocommerce “/shop” page then it does not show the “?swcfpc=1”, it reads “/product-category/food_cupboard/.

    This is issue, cant find way to exclude this plugin from being cached?

    Thread Starter a95web

    (@a95web)

    Hi, its been fixed by enabling worker mode, is this correct or should page ruling be used instead?

    Also im not quite sure what should in the box called “Bypass cache for the following cookies”?

    Plugin Contributor iSaumya

    (@isaumya)

    The worker mode has much advanced cache policy and logic which is created for situations like these. So, if worker mode is working then use that.

Viewing 10 replies - 1 through 10 (of 10 total)
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