Product selection dropdown display issue (ddSlick)

  • Hi, we have noticed that the product selection dropdown (selector interface: ddSlick) is behaving weirdly.

    WP Version: 6.2
    Plugin Version: 6.2.4 (noticed the issue) -> upgraded to 6.3.2 (issue exists)

    Screenshot: https://ibb.co/1GLG7mH

    As you can see, there’s huge space in the dropdown selection.

    Normally it would look like: https://ibb.co/kDCwgZd

    Can you please advise if this is caused by the plugin itself? We’ve tested this on Edge, Firefox and Chrome + iPhone and Android, all were seeing the same issue.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support miemie

    (@miemie)

    Hi @j0321,

    You can check?our demo site?and see that our dropdown still show normally on the site.

    There might be a conflict between our plugin and another plugin or your theme.

    Pls kindly deactivate one by one plugin on your site or change the theme to figure it out.

    Regards,

    Thread Starter moonwalk

    (@j0321)

    Hi, thanks for responding.

    Disabling ‘white-space: break-spaces‘ under .wooco_component_product_selection .dd-desc, .wooco_component_product_selection .dd-desc * (/wp-content/plugins/wpc-composite-products/assets/css/frontend.css?ver=6.3.2) fixes the issue.

    Looks like it’s a plugin issue?

    Thnak you.

    Plugin Support miemie

    (@miemie)

    Hi @j0321,

    We’ve just released the new update 7.0.0. Pls kindly clear and browse the cache to update the latest version of our plugin.

    Regards,

    Thread Starter moonwalk

    (@j0321)

    Thank you for letting me know. I can confirm that the issue still exists/remains, even after updating to version 7.0.0 (and cleared browser+server cache).

    At the moment we are having both the show qty and show availabity options turned off.

    Thank you.

    Plugin Author WPClever

    (@wpclever)

    Hi @j0321

    Please add below CSS code to WP-Admin → Appearance → Customize → Additional CSS:

    .wooco_component_product_selection .dd-desc p {
    margin: 0 !important;
    padding: 0 !important;
    display: inline-block !important;
}

    If it still doesn’t work, please provide your website link then I can check it directly.

Viewing 5 replies - 1 through 5 (of 5 total)
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