Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter steaver1

    (@steaver1)

    This is obviously among other pages with the same problem

    Plugin Author ndre

    (@ndre)

    Hi @steaver1,

    Did you edit the plugin templates? These is a HTML code that doesn’t come from the plugin.

    Thread Starter steaver1

    (@steaver1)

    No, no edits were made to the plugin aside from the customization page, per usual.

    Thread Starter steaver1

    (@steaver1)

    Now it somehow is on my main listing. I am seeing that there is a very slightly different color of gray surrounding it. Any way to generate a new image to that search box?

    https://asapro-line.com/wp-content/uploads/2020/03/semi-gray.png

    • This reply was modified 5 years ago by steaver1.
    Thread Starter steaver1

    (@steaver1)

    In addition to this, in the widget bar, I am trying to re-add the search bar and the category filter and they won’t show up at all. Is this a matter of uninstalling and re-installing? In the product category dropdown, whenever I click on a category now it is unresponsive.

    Plugin Author ndre

    (@ndre)

    Hi @steaver1,

    Can you please provide the URL where we can see this problem?

    Thread Starter steaver1

    (@steaver1)

    https://asapro-line.com/shop-2/

    The main issues now are that when I try to add a search bar again, nothing will be published to the page for that widget. Like I mentioned above, The category dropdown (not on this page at the moment) will not filter out to that category. i’ve ensured the category lineage is correct and that there are no errors. Not sure next steps

    Plugin Author ndre

    (@ndre)

    Hi @steaver1,

    You can add the search widget in the Appearance > Widgets. If you want it to show up on the grey area on the top of the product list please add the widget to the product filters bar widget area.

    At the moment there is only the category filter widget added.

    Do you have the latest version of the catalog plugin?

    Please add the category dropdown so I can check what’s wrong with it.

    Thread Starter steaver1

    (@steaver1)

    Yes they are both added right now. I am seeing that the category dropdown is now functional again, but for some reason below the product filters instead of next to it. The search bar is not showing up, though, even after it was added.

    Plugin Author ndre

    (@ndre)

    Hi @steaver1,

    You must have changed the page URL because it is now returning the 404 error. Can you please provide a URL where I can see it?

    Thread Starter steaver1

    (@steaver1)

    Hi, I forgot to follow up on this. What fixed the issue is clearing the inactive widgets in the widgets menu. Not sure why or how but that re-oriented everything.

    Steve

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Product Search Widget off-kilter’ is closed to new replies.