Product Reviews Feed Not Working

Hi,

Thanks for using our plugin and reaching out to us.

When your names are not meeting Google’s requirements our plugin turns them into Anonymous.Anonymous however is allowed according to Google’s requirements, see the example here: https://developers.google.com/product-review-feeds/sample

Is Google not showing a notification as to what the exact reasons for disapproval is?

Hi,

My product reviews on Google Merchan Center show Status: Active
Recently product reviews do not appear on google. Do you have any suggestions ?
Thank.

Hi,

Did you make sure your review feed is actually refreshing and not being cached so you are looking at a cached version of your feed?

Hi,

Yes, Im sure. On Google Merchant Center, status is Active. But actually on Google Shopping not appear.

Just uploading a review feed is not enough to get them listed. Google has more requirements for that, you can find those here: https://support.google.com/merchants/answer/6059553?hl=en#:~:text=Product%20Ratings%20requires%20that%20you,across%20all%20of%20your%20products.&text=If%20you%20don’t%20work,reviews%20periodically%20through%20Merchant%20Center.

Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic for housekeeping reasons now.

Please do not hesitate to reach out to us whenever you need our help again.