• Resolved manoranjan11

    (@manoranjan11)


    hi,

    I have enabled all the required settings in both woocommerce and theme setting for product review and also on individual products but i am not able to see the start on either the category or product page, please help me in this.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Please post a link to a product which has a review.

    Thread Starter manoranjan11

    (@manoranjan11)

    no products have reviews yet, all the settings are enable and i don’t see the 5 starts on the product page.

    Brown Crepe Shirt – Kapra By Shubhi – this is a product

    So I don’t think that its the stars that are the problem at the moment. We won’t see any stars until there is a review. The problem is that we are not seeing the product review form. This is what it looks like:

    Please check that you have enabled reviews at:
    Dashboard > WooCommerce > Settings > Products tab > General sub-page > Enable reviews: Enable product reviews = checked. Please confirm.

    and also on this product that you have allowed reviews on the produc editing page > Product Data meta box > Advanced tab > Enable Reviews = checked. Please confirm.

    If you still don’t see the reviews form, temporarily deactivate all plugins except WooCommerce and switch to the default theme, Storefront. Do you see the review form now? Please tell us.

    When you can see the review form, add a review, approve it at Products > Reviews, in then we can look at the stars issue.

    Thread Starter manoranjan11

    (@manoranjan11)

    thanks,
    added a review, approved it and the starts are showing.
    but i want to show starts even when no one has given reviews so blank stars
    product link – https://kaprabyshubhi.com/shop/brown-crepe-shirt/

    I think you would need to make a custom template for that element.

    Copy
    plugins/woocommerce/templates/single-product/rating.php
    to
    themes/child-theme-name/woocommerce/single-product/rating.php
    and edit the copy. WooCommerce will find and use your custom template instead of the default one.

    The new code for rating.php to do what you want is more work than would normally be provided in a forum answer, so PHP skills or help from a developer will be needed.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    It’s been a while since you responded, so I’m marking this as resolved – we’ll be here if/when you need us.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘product review stars not visible’ is closed to new replies.