Product review on Product Page

  • Resolved cshinkin

    (@cshinkin)


    4 years ago

    Hi I cant see how it may be possible to add a set of individual Product reviews on its own Product page? Is this possible?

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 23 total)
  • Thread Starter cshinkin

    (@cshinkin)

    And I cannot see on each Product page the option to Enable reviews.

    Thread Starter cshinkin

    (@cshinkin)

    I have seen now that to tick Verified Reviews it does now show on Product links a star rating however not so on Grouped Products. Wonder if in the Pro version Grouped products get visible stars?

    Plugin Author cusrev

    (@ivole)

    Thanks for the interest in our plugin!

    Sorry, but I didn’t understand your question. Can you please confirm if your problem is that reviews are not displayed on product pages?

    Thread Starter cshinkin

    (@cshinkin)

    Hi there what I mean is on my home page you see product links which now have verified star ratings but when you click a product to see the full product page no stars are visible or verified customer comments.

    Plugin Author cusrev

    (@ivole)

    Thanks for providing additional details. Please refer to this article from our support portal: https://help.cusrev.com/support/solutions/articles/43000033867-reviews-not-showing-on-product-page

    Thread Starter cshinkin

    (@cshinkin)

    Hi thank you however I had checked all that its how I got the star ratings to show up on links however if you read above I was asking why it is not showing on my full product pages and if star ratings can show in grouped products.

    Plugin Author cusrev

    (@ivole)

    Thanks for providing additional information.

    The solution I shared is specifically about showing reviews on “full” product pages. Did you check points 3 and 4 from the solution?

    Thread Starter cshinkin

    (@cshinkin)

    Hi there I did yes. Why dont you take a look at my site and see that in the Home page links verified star ratings are there but if you select a product and see its individiual page no star ratings are included.

    Plugin Author cusrev

    (@ivole)

    I had a look at your site. It seems that most likely reviews are not displayed on product pages due to the reasons 3 and 4 from the article I shared above. Please temporary activate any official WordPress or WooCommerce theme (e.g., https://woocommerce.com/storefront/) and check if this resolves the problem.

    Thread Starter cshinkin

    (@cshinkin)

    Hi thanks for bearing with me on this. I use Storefront and reviews are enable in the Woocommerce Product settings page. I will be surprised if I have nay plugins that prevent reviews being made but will have to disable one by one to see what happens. I have tried to get shortcodes to work on Product pages all without success…

    Plugin Author cusrev

    (@ivole)

    No worries, let’s do it step by step.

    Can you please share a screenshot of “Advanced” tab in the properties of this product: https://www.beetleness.com/product/sebeetle-window-sticker-8cm/ (in your WordPress backend)?

    Thread Starter cshinkin

    (@cshinkin)

    Hope you can see this –

    https://www.beetleness.com/wp-content/uploads/2020/11/Untitled-1.jpg

    Plugin Author cusrev

    (@ivole)

    Thanks so providing the screenshot. It looks like you have reviews disabled in WooCommerce. Can you please share a screenshot of “Products” tab in WooCommerce Settings?

    Thread Starter cshinkin

    (@cshinkin)

    https://www.beetleness.com/wp-content/uploads/2020/11/Untitled-1-1.jpg

    Plugin Author cusrev

    (@ivole)

    Thanks for providing the screenshot! Did you enable reviews checkbox here just now or it was enabled when you sent the previous screenshot of the “Advanced” tab in the product’s properties as well?

Viewing 15 replies - 1 through 15 (of 23 total)
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