product review is not working woocommerce

Hi there @mixtaka

This could be due to the “Enable reviews” option being unchecked within the products.

Reviews can be turned off per product. You can read more in the “Advanced” section here – https://docs.woocommerce.com/document/managing-products/#section-6 but check under the Advanced tab.

As a note, this also may be controlled by your theme, but I’m not 100% on that part.

An easy fix would be to export all your product via CSV, delete all columns apart from ID and Allow customer reviews?. Change any 0 to 1 then update existing products by using the importer.

Let me know how you get on!

Thanks,

thanks, your reply fix the issue ?? ,
now a question is, if i disable review from woocommerce setting and after that i add some products and then enable reviews from woo commerce setting.
is i need to manually enable reviews from those products which i add after i disabled review ?

Hey @mixtaka

if i disable review from woocommerce setting and after that i add some products and then enable reviews from woo commerce setting.
is i need to manually enable reviews from those products which i add after i disabled review ?

Correct! Products will inherit the storewide setting initially (or the option you’ve chosen if you are importing via CSV file).

So yes, if you disable Reviews, then add a product, then enable reviews, that product will still have reviews disabled at a product level. Either edit from the product edit screen, or do a bulk update via CSV file to change that.

Does that help answer your query? If so, please do mark this as resolved.

Thanks,

yaa its resolved.

Guys, enabling back reviews globally still will not allow newly created products to have the box checked by default. I know I can create function to fix this, but first would like to ask if there is a legitimate way ??

• This reply was modified 5 years, 11 months ago by rtzekov.