Product quick view not working for external products

  • Resolved manoj718

    (@manoj718)


    1 year, 4 months ago

    I have created a shop page using shoplentor. The button on quick view modal should open the external link but instead it tries to add the product to cart.

    Here’s the video:

    [video src="https://livecloud.tech/wp-content/uploads/2023/07/New-video.mp4" /]
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @manoj718,

    Greetings!

    Thank you very much for reaching out to us ??

    I am sorry for the inconvenience you had. Don’t worry; we’ll investigate our plugin to figure out what exactly is causing the issue.

    Once we isolate the issue, we’ll immediately resolve it and update the plugin.

    Thank you once again for bringing this to our attention.

    Kind regards,
    Tarek Aziz

    Thread Starter manoj718

    (@manoj718)

    Great!

    When can we expect the update?

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Thanks for the follow-up ??

    I have already brought this issue to the attention of our development team.

    They are trying to find a resolution to the issue as quickly as possible. Hopefully, we can release an update within the upcoming week.

    During this interim period, we kindly request your patience and cooperation.

    Wishing you a great day!

    Sincerely,
    Tarek Aziz

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi there,

    I hope everything is going well for you!

    With great pleasure, I would like to inform you that we have successfully fixed the issue and released an update of the plugin ??

    Could you please try updating the plugin to the most recent version?

    Rest assured that you won’t encounter the same issue any more. But, if for any reason, it doesn’t resolve the issue, please don’t hesitate to let us know.

    Our dedicated support team is always here to assist you.

    All the best,
    Tarek Aziz

    Thread Starter manoj718

    (@manoj718)

    Thanks,

    The problem is resolved.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Awesome!

    We are glad that we could help you resolve the problem.

    If you need any further assistance in the future, please don’t hesitate to reach out.

    Our support team is always here to help you in the best possible way.

    Have a fantastic day ahead! ??

    Sincere regards,
    Tarek Aziz

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Product quick view not working for external products’ is closed to new replies.