Product & Quantity Setup But Not Displaying In Cart

Possibly shipping cache; https://jeroensormani.com/shipping-debug-mode

Otherwise I’d recommend to setup the conditions one by one and test them in between to see at which point it fails.

Cheers,
Jeroen

Jeroen,

I tried your suggestion and have just one condition setup: Contains Product. Turned on Shipping Debug and it shows the zone but no free shipping. Do I have to set up a shipping method and if so what are the parameters? If not, any other suggestions?

Thanks!

Hi,

Try setting a single condition of ‘Subtotal – greater – 0’ to see if that works.
Thats a condition that always matches and should show the shipping rate as a option.

Regards,
Jeroen

Gave that a try but unfortunately that didn’t work either.

Dan

Hi Dan,

Then there’s something else interfering on your site that prevents the shipping rate from showing.

Last thing you can try is turning off the ‘hide other rates when free is available’ setting if you do have another free shipping option setup..

Tried and again and no luck…

I did find out that it will work when I added the subtotal = $0 and I am not logged in but it is not working when I have the user role condition setup. I am using a plugin called Wholesale Suite (https://wholesalesuiteplugin.com/) which sets my wholesale account user roles and I suspect it is not working with that plugin.

Jeroen,

I found out that I had to Add Advanced Free Shipping as a shipping method in the Wholesale Plugin program settings.

I do have another question regarding the setup of this particular option.

I would like Free Shipping only if a specific product is selected at a quantity of 24 or greater. What I am finding out is that if a customer adds the product at a quantity of 12 and then adds another product at a quantity of 12 then the free shipping kicks in.

My settings are:

Contains Product – Equal To – Specific Product
Quantity – Greater or Equal to – 24

Is there a way to set this up for just on product at a quantity of 24 or greater?

Thanks,

Dan

Hi Dan,

Conditions are matched separately, and the ‘quantity’ one is based on the total cart quantity.

For your situation you’d need to create a custom condition that allows you to set both the qty and the product in one condition in order to accomplish what you’re looking for.

Great! I didn’t know I could create a custom condition. Do you have instructions that you could send me, a link to instructions, or can you guide me here to set this up?

Thank you!

Hi Dan,

There are instructions for my other plugin here; https://aceplugins.com/doc/advanced-shipping-for-woocommerce/developer-adding-a-custom-condition/

They’re not exactly the same, but very similar. Your developer should be able to assist with such customization.

Cheers,
Jeroen