Product quantity not updated in checkout page

  • Resolved endanger

    (@endanger)


    1 year ago

    Dear WPfunnels team,

    In the checkout step of a funnel, I enabled the quantity selection. However when I tested the checkout page and change the quantity of the product, it is not updated/displayed on the subtotal. The quantity always shows 1.

    Also why can’t the quantity changed to 0? I wanted to include a few products in the product selection like product A,B & C. The customer may choose product A x 2 unit, product B x 0 unit, and product C x 1 unit. Can this be done?

    Thanks you for your help

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @endanger , we’ve identified the price issue on checkout, thank you for bringing it to our attention.

    We will release the fix with our next plugin update.

    For quantity selection, the minimum quantity cannot be 0, it has to be 1.

    Let us know if we can help you with anything else.

    Thread Starter endanger

    (@endanger)

    Hi, I’m glad you guys are swift to provide the update to the plugin. I have updated to version 3.0.11 (2024-03-14), but still the quantity is not updated or displayed correctly other than showing just 1 unit.

    I hope the team can fix it asap. Thank you

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @endanger , you need to update Free and Pro both plugins to the latest version.
    – WPFunnels 3.0.11
    – WPFunnels Pro 2.1.1

    Then clear your cache and check if the issue has been resolved.

    Let us know how it goes, thank you.

    Thread Starter endanger

    (@endanger)

    After updating both plugins, it is working great now. Thank you so much ??

    Plugin Support Rifat Ara Chowdhury

    (@rifat2104)

    Hi @endanger , Thank you for sharing an update with us.

    We are glad to assist you. Feel free to let us know here if you face any challenges in the future.

    Kind regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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