Product prices are not updating on front end, nor in back-end products table

  • Resolved AHOiREKLAMA

    (@ahoireklama)


    5 years ago

    OK, so I’ve come across a weird scenario. One of my products was refusing to change it’s regular price.

    My eshop is importing products every hour from CSV feed. Non-existing products are created, existing are modified. Nothing special, everything works well.

    Today I’ve changed the price in CSV feed in one of my products. After import the price was stored in back-end (product edit page), but both front-end and back-end Product’s table displayed the old price.

    I don’t know why, other products (even with changed prices) were all right.

    Weird part is that the new price was 900 € (stored in the product edit page), but the shop displayed the old price of 750 €. Even when I tried to edit the product price (re-save it) it did not work.

    What eventually worked was to resave it with different, random price, and then saving it again with the correct price of 900 €.

    I really don’t know what caused this. I do not havy any price related plugins installed. I’ve tried clearing the cache many times, I’ve tried to clear WC store/product data.

    What could be the cause?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @ahoireklama,

    Thanks for contacting us about this price change not working properly. I cannot say what occurred there but I am glad to hear the issue was resolved. I suspect it may have something to do with server caching done by the web host or there was simply a glitch that worked itself out. Software is not perfect so things like this happen from time to time.

    When the issue is not persistent, it is difficult to test for. If this occurs again please note any steps taken just prior to that event. It may explain more about why this occurs. I would also recommend checking the site logs at the WooCommerce → Status → Logs tab in the site Dashboard to see if they can share any details on what occurred for those price updates.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    I have he same problem. I made a change to a price in woo commerce, cleared my cache, refreshed the page. it will not change on the front end. Can anyone give me some advise on how to get it to change please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Product prices are not updating on front end, nor in back-end products table’ is closed to new replies.