Product Price Changed to Zero

  • Resolved khubaib927

    (@khubaib927)


    2 years, 1 month ago

    Hello, I am having issues on this product. When user is logged IN adds the above product in cart and goes to checkout the price becomes Zero.

    I tried debugging the issue and found that this plugin MemberPress WooCommerce Plus is causing issue. When the plugin is disabled it shows the correct price. Can you help me fix this issue?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter khubaib927

    (@khubaib927)

    
### WordPress Environment ###

WordPress address (URL): https://oagc.com
Site address (URL): https://oagc.com
WC Version: 6.9.4
REST API Version: ? 6.9.4
WC Blocks Version: ? 8.3.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.32
PHP Post Max Size: 8 GB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.85.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.7.39
Max Upload Size: 8 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

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WC Database Prefix: wp_
Total Database Size: 172.16MB
Database Data Size: 159.29MB
Database Index Size: 12.87MB
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### Post Type Counts ###

attachment: 522
custom_css: 1
elementor_library: 40
itsec-dash-card: 6
itsec-dashboard: 1
memberpresscoupon: 2
memberpressproduct: 10
memberpressrule: 6
mp-reminder: 1
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oembed_cache: 16
page: 85
post: 112
product: 11
product_variation: 36
revision: 3571
shop_coupon: 1
shop_order: 166
shop_order_refund: 3
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (15) ###

Akismet Anti-Spam: by Automattic – 5.0.1
Duplicator Pro: by Snap Creek – 4.5.7
Elementor Pro: by Elementor.com – 3.7.7
Elementor: by Elementor.com – 3.7.8
Login or Logout Menu Item: by cartpauj – 1.2.2
MemberPress Importer: by Caseproof
LLC – 1.6.9

MemberPress PDF Invoice: by Caseproof
LLC – 1.1.18

MemberPress WooCommerce Plus: by HappyPlugins – 1.2.8
MemberPress Plus 10 (Legacy): by Caseproof
LLC – 1.9.46

Ocean Extra: by OceanWP – 2.0.5
Donations via PayPal: by Tips and Tricks HQ
Johan Steen – 1.9.8

Postie: by Wayne Allen – 1.9.62
WooCommerce: by Automattic – 6.9.4
Wordfence Login Security: by Wordfence – 1.0.11
Wordfence Security: by Wordfence – 7.7.1

### Inactive Plugins (1) ###

iThemes Security: by iThemes – 8.1.2

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #3145 - /events/current-events/
Cart: #942 - /cart/
Checkout: #3183 - /checkout/
My account: #944 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: OceanWP Child
Version: 3.3.0
Author URL: https://oceanwp.org/
Child Theme: ?
Parent Theme Name: OceanWP
Parent Theme Version: 3.3.5
Parent Theme Author URL: https://oceanwp.org/about-oceanwp/
WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-10-07 06:05:43 +00:00
Options: ?
Notes: 93
Onboarding: completed

### Action Scheduler ###

Complete: 414
Oldest: 2022-09-06 01:33:53 +0000
Newest: 2022-10-06 17:12:31 +0000

Pending: 1
Oldest: 2022-10-07 09:46:22 +0000
Newest: 2022-10-07 09:46:22 +0000

### Status report information ###

Generated at: 2022-10-06 17:30:59 +00:00
    Saif

    (@babylon1999)

    Hello @khubaib927,

    That’s some good troubleshooting. Since this is a clear plugin conflict we’ll need you to reach out to the plugin author to understand why is this happening.

    This forum is for answering WooCommerce-related questions only.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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