Product page totals not converted

  • Resolved infosecure

    (@infosecure)


    4 months, 3 weeks ago

    Using the Storely theme, on the product page the total options and order totals do update the currency symbol, but the price is not updated and stays the same as the base currency. Is there a fix for this?

    • This topic was modified 4 months, 3 weeks ago by infosecure.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Nick McReynolds

    (@woobewoo)

    Hello @infosecure,

    Have you set exchange rates in the backend?
    If so, contact our support here: https://woobewoo.com/contact-us/

    Thread Starter infosecure

    (@infosecure)

    Hi. Yes, I set the base currency to ZAR with the converter rate set to 1. The rest update automatically without a problem. I use a currency converter API and it updated beautifully everywhere except for the totals on the on the product page when switching currency.

    Plugin Author Nick McReynolds

    (@woobewoo)

    Hi, create a support ticket, we need to test what went wrong and where.

    Thread Starter infosecure

    (@infosecure)

    I received an email from Natalie WooBeWoo from WooBeWoo [email protected] wherein I am asked to create an administrator account for you to log in to the WordPress site to have a look. I created the account and replied to the email, but did not include the login details since I am a bit concerned that this email came from a Gmail account and not from a woobewoo.com account. So far I did not receive any replies. How do we go forward from here?

    Plugin Author Nick McReynolds

    (@woobewoo)

    Hi @infosecure,

    Yes, this is the email address of our support team.
    Natalie has already responded to the ticket.

Viewing 5 replies - 1 through 5 (of 5 total)
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