product out of stock

  • As soon as I activate the catalog-mode plugin, my products receive the ‘out of stock’ status. In the details page of the product (admin side), the product is marked as ‘in stock’.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @ostantix,

    Thanks for connecting with us. In response to your query, we’ve tried to reproduce the scenario you’ve described, and the results have shown that the stock status remains unchanged upon the activation of the plugin. This suggests that there might be compatibility issues specific to your site. We recommend conducting a plugin compatibility test. The process involves temporarily switching off other plugins and themes on your site to ascertain whether any conflicts are present. Once you’ve completed this test, we kindly request that you share the outcomes with us. Alternatively, you can contact our support team directly.

    Attached are the screenshots showcasing our analysis.

    https://prnt.sc/Ze1gcFOjOz7j

    https://prnt.sc/58im2WfRv90m

    https://prnt.sc/C_Rt-N3yP0w-

    Looking forward to hearing from you soon.

Viewing 1 replies (of 1 total)
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