Product Order Reverts

this is exactly the same problem i have as well. i believe the developer abandoned his plugin as the support forum is just flooded with reports of all kinds of stuff being broken and no updates to the plugin to address them. obviously something is wrong with the plugin compatibility-wise

Hello @bmsinc ,

I will be updating the plugin soon as I am trying to create the same issue you are facing but it is not happening for me.
Also I am busy with schedule which is making delay in getting back on the support.

Hope you understand.
Thank You

Hello @bmsinc @woodfordrugby

I just tested the plugin by following the steps you have mentioned.
See it here https://www.youtube.com/watch?v=wRsjPiUicFw
It is working fine for me. But I would like to know in more details like what steps you have followed exactly?
Or may be share screen with me so I can check where the issue is happening exactly.

Let me know,
Aslam

Hi there Sir,

Thanks for your replies!

I am still facing this issue. I’d be happy to screenshare with you at any time we can get together. Regards, Dave

https://shop.woodfordrugbyclub.com/product-category/adult-kit

Great, I am traveling today so away from desk most of the time.
Please message me from contact page of my website(see in my profile here) and I will give you details of how we can do screen sharing. As I am not allowed to give or ask contact details here.

yall figure this out – as im having the same problem. no assistance at all. screenshots arent going to fix anything. im happy to do a screen share with you to show you the problem

With all due respect, I am offering a free support here and still you are commenting “no assistance at all” ?
Yes please do the screen share. Problem is, plugin devs are not allowed to share their contact details directly here so that is why I am asking to contact me through my website in profile. I have been banned to reply for few days before for sharing my skype id. But not going to do that mistake again. Hope you understand.

Hello @woodfordrugby

Thank you for your time in doing the screen sharing and showing me the issue. As we found, the issue is happening because the product is assigned to multiple categories.
In such situations, the plugin assigns only the last found sort order to the product.

e.g.
Category A
— 1) Product 1
— 2) Product 2

Category B
— 1) Product 1
— 2) Product 3
— 3) Product 4

Here Product 1 is assigned to 2 both categories.
Now let’s say we change it’s order to this:

Category A
— 2) Product 2
— 1) Product 1

Category B
— 1) Product 1
— 2) Product 3
— 3) Product 4

The Product 1 inside Category A will still get reset to position (1) as the last sort order is Category B – Product 1 which is position (1). So it will again assign Position (1) To Category A – Product 1. This limitation has been mentioned inside the yellow notice as well.

I understand this is quiet annoying limitation but that is how woocommerce provides us the database structure.

Although I am thinking about hiring someone to figure out a working solution. I am not willing to disappoint any of my plugin users.

did you or the developer you hired ever get this figured out? the order still reverts in the admin. i guess its because you said the product belongs to more than one category. i cant imagine that im the only shop that has a product that qualifies to more than one category?

hi @aslamdoctor i use storefront theme, is that have any relation?

i still cannot rearrange the products