Product Null value

  • hello
    I actually have an issue with my GTM installation. Trying to figure out whats happen.
    I actually receive all the information but my ecomm tag seem to not fire at all.
    I tested a Lots of thigns and didd like 3 time yur tutoriel, all seem fine but for any reason giving a Null value for all the ecomm part, thats really strange.
    I have some value but not all liek the name or the brand.
    (bellow what i get on the debugger)
    Any ideas why ?
    thanks !

    productType: "simple",
  productIsVariable: 0,
  ecomm_prodid: null,
  ecomm_pagetype: "product",
  ecomm_totalvalue: null,
  ecommerce: {
    currencyCode: "CAD",
    detail: {products: [null]},
    currency: "CAD",
    items: [
      {
        item_id: "",
        item_name: "",
        item_brand: "",
        price: "",
        item_category: "",
        quantity: "1",
        google_business_vertical: "custom",
        id: ""
      }
    ],
    add: {products: [{quantity: "1"}]},
    value: null
  },

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Thomas Geiger

    (@duracelltomi)

    Hi,

    It is very hard to tell you why but GTM4WP is not able to retrive product data from WooCommerce. The error is happening in the PHP codes, I can not tell you the exact reason from here.

    What I can suggest is a more generic approach: if you have a dev site, try to clone your live site and disable other plugins one by one and try to catch if product data is restored. I know, that is hard and time consuming but from here I can not do much more ??

Viewing 1 replies (of 1 total)
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