Product not showing in order details, it shows as total instead

  • Resolved Sai Praveen

    (@saip1540)


    1 year, 5 months ago

    Hi

    I have imported all the orders using your plugins. The orders were imported with new order id and dates were also updated. No issue in that.

    When I try to view the orders details its not showing the order items what they have ordered or did the payment for what items. Why is like that.

    The items which the customer had ordered also should show as well right when we try to view the orders details.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    HI @saip1540 Your other topic is a duplicate of this one. As this is older and plugin specific I have archived your new topic.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @saip1540,

    Thanks for getting in touch.

    As per our understanding, you are having the issue of item details not being imported to the orders. Could you please share the CSV file you used to import and the screenshot of the order after importing in which the details are missing? You may please remove the?user-sensitive?data?from the file and share it with us by uploading it to?Google?Drive?or WeTransfer or any similar service and sharing the link.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Product not showing in order details, it shows as total instead’ is closed to new replies.