Product not Assigned after Payment Complete

  • Hi,

    This Payu Plugin worked perfect to receive payment with WooCommerce. But after I completed the order, my customer was not given access to my Online Course automatically.

    I still have to go in the User Information and give Course Access manually. This used to happen automatically earlier.

    Why is it not happening now?

    Please help!

    Regards
    Mitesh Khatri

Viewing 1 replies (of 1 total)
  • Plugin Contributor Vachan Kudmule

    (@vachan)

    Hi Mitesh,
    Firstly thank you for choosing to use the plugin.

    About the issue: To my understanding if the payment has gone through and is getting marked as completed, the plugin has done it’s job.

    Try doing the same course with an alternative payment method as a test, if the issue still continues, then you need to co-ordinate with the Course Plugin team.

Viewing 1 replies (of 1 total)
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