• Resolved vinitabansal

    (@vinitabansal)


    Hi,

    One of the my products recently turned from approved to non approved in Google Merchant Center after being approved for months and without any changes.

    After looking up the reason, merchant center says “Invalid desktop landing page.” I have verified that the landing page for the product is valid. It’s https://www.shop.techtello.com/product/drama-triangle-workbook/.

    I have tried resyncing all the products once again, but this product keeps showing the same error.

    Can you please help me fix this error. Screenshot below.

    https://ibb.co/71xq343

    Thanks,

    Vinita

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @vinitabansal,

    After looking up the reason, merchant center says “Invalid desktop landing page.” I have verified that the landing page for the product is valid. It’s https://www.shop.techtello.com/product/drama-triangle-workbook/.

    That’s unusual, seems like GMC is reciving the wrong product URL.

    Could you please attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

    Thread Starter vinitabansal

    (@vinitabansal)

    Here it is:

    ` WordPress Environment
    
    WordPress address (URL): https://www.shop.techtello.com
    Site address (URL): https://www.shop.techtello.com
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    REST API Version: ? 8.0.3
    WC Blocks Version: ? 10.6.6
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    Log Directory Writable: ?
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    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: – Server Environment
    
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    PHP Post Max Size: 2 GB
    PHP Time Limit: 900
    PHP Max Input Vars: 3000
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    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
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    WC Database Prefix: Qf4_
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    Database Data Size: 40.98MB
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    wpcode: 2
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    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (31)
    
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    grouped (grouped)
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    subscription (subscription)
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    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ?
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #11 - /
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
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    Name: Storefront
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    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
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    Overrides: – Geolocation debug info
    
    Default customer location: geolocation
    MaxMind GeoIP database: ?
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    Base currency: USD
    Price Based On: billing
    Shipping: –
    Test mode: –
    Test country: –
    Load products price in background: –
    Prices entered with tax: –
    Calculate tax based on: shipping
    Display prices in the shop: excl Zone Pricing India
    
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    enabled: yes
    name: India
    countries: IN
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    Webhook status: ?
    PayPal Vault enabled: ?
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ? Admin
    
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    Disabled Features: minified-js
    new-product-management-experience
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    settings
    async-product-editor-category-field
    
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    Options: ?
    Notes: 161
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    Oldest: 2023-08-05 23:47:00 +0530
    Newest: 2023-08-05 23:47:00 +0530
    
    Complete: 6,928
    Oldest: 2023-07-31 21:46:12 +0530
    Newest: 2023-08-31 21:28:42 +0530
    
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    Oldest: 2022-11-02 07:11:12 +0530
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    Oldest: 2023-08-31 21:38:42 +0530
    Newest: 2023-09-01 20:42:04 +0530 Status report information
    
    Generated at: 2023-08-31 21:33:57 +05:30
    `
    Saif

    (@babylon1999)

    Thank you for sharing the report!

    Everything looks healthy so far. Did this issue begin occurring after you installed a specific plugin?

    Perhaps all you need to do is flush your site’s permalinks. :?)

    To do this, navigate to Dashboard > Settings > Permalinks.

    Once on that page, simply click the ‘Save Changes’ button. There’s no need to make any adjustments; clicking the button will update the rules for your website’s .htaccess file.

    Furthermore, you can try changing the product slug and then syncing it again. Does this resolve the problem?


    Link to image: https://d.pr/i/J2WFyG


    Let us know how it goes!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Product not approved: showing invalid landing page’ is closed to new replies.