Product not approved: showing invalid landing page
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Hi,
One of the my products recently turned from approved to non approved in Google Merchant Center after being approved for months and without any changes.
After looking up the reason, merchant center says “Invalid desktop landing page.” I have verified that the landing page for the product is valid. It’s https://www.shop.techtello.com/product/drama-triangle-workbook/.
I have tried resyncing all the products once again, but this product keeps showing the same error.
Can you please help me fix this error. Screenshot below.
Thanks,
Vinita
The page I need help with: [log in to see the link]
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Hello @vinitabansal,
After looking up the reason, merchant center says “Invalid desktop landing page.” I have verified that the landing page for the product is valid. It’s https://www.shop.techtello.com/product/drama-triangle-workbook/.
That’s unusual, seems like GMC is reciving the wrong product URL.
Could you please attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.
Look forward to hearing back from you.
Here it is:
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Hide errors from visitors: ? 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Page not set Theme Name: Storefront Version: 4.5.2 Author URL: https://woocommerce.com/ Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? Templates Overrides: – Geolocation debug info Default customer location: geolocation MaxMind GeoIP database: ? MaxMind GeoIP license: ? MM_COUNTRY_CODE: ? GEOIP_COUNTRY_CODE: ? HTTP_CF_IPCOUNTRY: ? HTTP_X_COUNTRY_CODE: ? HTTP_X_REAL_IP: 171.76.82.151 HTTP_X_FORWARDED_FOR: 171.76.82.151 REMOTE_ADDR: 171.76.82.151 Real external IP: 171.76.82.151 WCPBC_USE_REMOTE_ADDR: – Geolocation Test: ? PBC Settings Version: 3.2.3 Base location: IN:KA Base currency: USD Price Based On: billing Shipping: – Test mode: – Test country: – Load products price in background: – Prices entered with tax: – Calculate tax based on: shipping Display prices in the shop: excl Zone Pricing India zone_id: india enabled: yes name: India countries: IN currency: INR exchange_rate: 80 auto_exchange_rate: no disable_tax_adjustment: no order: 9999 Zone Pricing US zone_id: us enabled: yes name: US countries: AF | AX | AL | DZ | AS | AD | AO | AI | AQ | AG | AR | AM | AW | AU | AT | AZ | BS | BH | BD | BB | BY | PW | BE | BZ | BJ | BM | BT | BO | BQ | BA | BW | BV | BR | IO | BN | BG | BF | BI | KH | CM | CA | CV | KY | CF | TD | CL | CN | CX | CC | CO | KM | CG | CD | CK | CR | HR | CU | CW | CY | CZ | DK | DJ | DM | DO | EC | EG | SV | GQ | ER | EE | SZ | ET | FK | FO | FJ | FI | FR | GF | PF | TF | GA | GM | GE | DE | GH | GI | GR | GL | GD | GP | GU | GT | GG | GN | GW | GY | HT | HM | HN | HK | HU | IS | ID | IR | IQ | IE | IM | IL | IT | CI | JM | JP | JE | JO | KZ | KE | KI | KW | KG | LA | LV | LB | LS | LR | LY | LI | LT | LU | MO | MG | MW | MY | MV | ML | MT | MH | MQ | MR | MU | YT | MX | FM | MD | MC | MN | ME | MS | MA | MZ | MM | NA | NR | NP | NL | NC | NZ | NI | NE | NG | NU | NF | KP | MK | MP | NO | OM | PK | PS | PA | PG | PY | PE | PH | PN | PL | PT | PR | QA | RE | RO | RU | RW | ST | BL | SH | KN | LC | SX | MF | PM | VC | WS | SM | SA | SN | RS | SC | SL | SG | SK | SI | SB | SO | ZA | GS | KR | SS | ES | LK | SD | SR | SJ | SE | CH | SY | TW | TJ | TZ | TH | TL | TG | TK | TO | TT | TN | TR | TM | TC | TV | UG | UA | AE | GB | US | UM | UY | UZ | VU | VA | VE | VN | VG | VI | WF | EH | YE | ZM | ZW currency: USD exchange_rate: 1 auto_exchange_rate: no disable_tax_adjustment: no order: 9999 WooCommerce PayPal Payments Onboarded: ? 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Next scheduled: 2023-09-01 12:08:25 +05:30 Options: ? Notes: 161 Onboarding: completed Action Scheduler Canceled: 1 Oldest: 2023-08-05 23:47:00 +0530 Newest: 2023-08-05 23:47:00 +0530 Complete: 6,928 Oldest: 2023-07-31 21:46:12 +0530 Newest: 2023-08-31 21:28:42 +0530 Failed: 17 Oldest: 2022-11-02 07:11:12 +0530 Newest: 2023-06-01 17:15:45 +0530 Pending: 9 Oldest: 2023-08-31 21:38:42 +0530 Newest: 2023-09-01 20:42:04 +0530 Status report information Generated at: 2023-08-31 21:33:57 +05:30 `
Thank you for sharing the report!
Everything looks healthy so far. Did this issue begin occurring after you installed a specific plugin?Perhaps all you need to do is flush your site’s permalinks. :?)
To do this, navigate to Dashboard > Settings > Permalinks.Once on that page, simply click the ‘Save Changes’ button. There’s no need to make any adjustments; clicking the button will update the rules for your website’s
.htaccess
file.Furthermore, you can try changing the product slug and then syncing it again. Does this resolve the problem?
Link to image: https://d.pr/i/J2WFyG
Let us know how it goes!
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