Product name not showing in order confirmation

  • Resolved Ravindra Gehlot

    (@vijaymaloo)


    3 years, 6 months ago

    Hello,

    A few weeks I Migrate my website from old hosting to new hosting. I update Woocommerce Admin, Woocommerce, theme, Woocommerce Table Now the product name of a product is not showing in the order confirmation e-mail.

    Hopefully, you can help us out!
    Here are some screenshot

    https://prnt.sc/12rf5ld
    https://prnt.sc/12rf71s

    No error in Woocommerce >>> status

    error.log file
    [Mon May 10 03:24:13 2021] [warn] [client 66.249.68.19] mod_fcgid: stderr: WordPress database error Unknown column 'actioned_text' in 'field list' for query REPLACE INTOwp_wc_admin_note_actions(note_id,name,label,query,status,is_primary,actioned_text`) VALUES (39, ‘learn-more’, ‘Learn more’, ‘https://woocommerce.com/posts/first-things-customize-woocommerce/?utm_source=inbox’, ‘unactioned’, 1, ”) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\\WooCommerce\\Admin\\Install::check_version, do_action(‘woocommerce_admin_updated’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\\WooCommerce\\Admin\\RemoteInboxNotifications\\RemoteInboxNotificationsEngine::run_on_woocommerce_admin_updated, Automattic\\WooCommerce\\Admin
    [Mon May 10 03:24:15 2021] [warn] [client 66.249.68.19] mod_fcgid: stderr: ic\\WooCommerce\\Admin\\Notes\\DataStore->update, Automattic\\WooCommerce\\Admin\\Notes\\DataStore->save_actions
    [Mon May 10 03:24:15 2021] [warn] [client 66.249.68.19] mod_fcgid: stderr: WordPress database error Unknown column ‘actioned_text’ in ‘field list’ for query SELECT action_id, name, label, query, status, is_primary, actioned_text
    [Mon May 10 03:24:15 2021] [warn] [client 66.249.68.19] mod_fcgid: stderr: \t\t\t\tFROM wp_wc_admin_note_actions
    [Mon May 10 03:24:15 2021] [warn] [client 66.249.68.19] mod_fcgid: stderr: \t\t\t\tWHERE note_id = 39 made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\\WooCommerce\\Admin\\Install::check_version, do_action(‘woocommerce_admin_updated’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\\WooCommerce\\Admin\\RemoteInboxNotifications\\RemoteInboxNotificationsEngine::run_on_woocommerce_admin_updated, Automattic\\WooCommerce\\Admin\\RemoteInboxNotifications\\RemoteInboxNotificationsEngine::run, Automattic\\WooCommerce\\Admin\\RemoteInboxNotifications\\SpecRunner::run_spec, WC_Data->save, WC_Data_Store->update, Automattic\\WooCommerce\\Admin\\Notes\\DataStore->update, Automattic\\WooCommerce\\Admin\\Notes\\DataStore->save_actions, Automattic\\WooCommerce\\Admin\\Notes\\DataStore->read_actions`

    Thanks
    Ravi

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    It sounds like your database is having some issues. Here are the steps we use to resolve this. Please, make sure to work your way down the list only if the steps don’t fix it, so only go to #2 if #1 doesn’t fix it, etc.

    1. Activate and then deactivate the WooCommerce plugin.
    2. Try to run the WooCommerce Database update. You can find it by going to WooCommerce > Status > Tool > Update Database.
    3. Reinstall WooCommerce

    Before you start

    First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like Jetpack. If something goes wrong, it’s nice to know that you can restore your site.

    I hope that helps ??

    Thread Starter Ravindra Gehlot

    (@vijaymaloo)

    Hi gabrielfuentes,

    Thanks for Quick Response

    First 2 Steps not works

    How to reinstall woo-commerce without losing Products, Products Images, Variation Products, Payment Settings

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    ??

    Uninstalling WooCommerce will not remove your products, images, settings, etc. But, I’d highly recommend you to do this on a staging site first in order to see if that works for you. Please do not test this on a live site.

    To know more about this, please feel free to check this article:

    https://docs.woocommerce.com/document/installing-uninstalling-woocommerce/#uninstalling-woocommerce

    Cheers.

    Thread Starter Ravindra Gehlot

    (@vijaymaloo)

    I import my database backup using “Dump Import”(Not phpmyadmmin)

    Solved

    ??

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    That’s wonderful! Thank you for letting me know.

    If you have any other questions, please feel free to open a new topic ??

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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