product missing completely from documents

What plugin are you using to create the bundles? It’s likely the plugin is hiding the variations/items in the bundles.

Using this:
https://woo.com/products/product-bundles/

and again, this is only on some orders, not all, and some bundles, not all. If I try to re-create the order it will show the product, but in a particular order no, it skips that part of the bundle.

Could you share a screenshot of an order that shows the items in the bundle? Also, you mentioned that this only happens with some orders, but do you notice manually created orders have an effect on this?

@dwpriv
manually created orders do not have this issue (from what I was able to test).
Here is a screenshot of the order that has this issue: https://i.postimg.cc/43PdVnBK/Screenshot-2023-11-28-at-19-17-20.png

Thanks for the information. It is strange that one product in particular doesn’t show. I wonder if the product is in the PDF but it’s hidden. You can use the guide here to view the HTML of the PDF with the product missing. You can inspect the HTML to see if the item is there but has a CSS value of “display: none”

apparently there is a ‘hidden’ class added to that line only! How can I disable that? and why is it just that line?

https://i.postimg.cc/VLw1jfQ8/Screenshot-2023-11-28-at-23-13-11.png

I’m not really not sure why. This is being done by the bundle plugin. If the issue persists with some other products you can ask there support why this is.

You can try this code snippet that adds a CSS rule to unhide it:

//Unhide WooCommerce Product Bundle item
add_action( 'wpo_wcpdf_custom_styles', function( $document_type, $document ) {
	?>
		.order-details tr.bundled-item.hidden {
			display: table-row;
		}
	<?php
}, 10 , 2 );

You can use this guide to add it to your site.

Apparently the user who created the bundle, accidently forgot to check the bundle visibility in order details, but visibility was enabled in order, cart, etc. so this was the culprit as your plugin parses as details.

Thank you very much for the above snippet, I have a custom template and added the css override, in the style.css file for the template, so this will not occur anymore.