Product media thumbnail not equal and have html text

  • Resolved meshachvijaya

    (@meshachvijaya)


    2 years, 2 months ago

    Hello, I’m about to create single page product with royal elementor builder, when I add “Product Media” widget the product thumbnail not equal with primary image, and it’s show html element also, but I can solve this element by hiding it class on CSS, and this product meta not work with variable product? For example its on secondary image

    Image 1: https://prnt.sc/FvBxnnM4PQHA

    Image 2: https://prnt.sc/ZS0XkOLlZx4O

    I use, variations swatches for variable product

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor George

    (@rubeushagrid13)

    Hi meshachvijaya,

    Sorry for late response,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]
    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. don’t forget to provide support url from worpdress.org

    Kind regards,

    George

    Thread Starter meshachvijaya

    (@meshachvijaya)

    I already sent the data you need through email.

    Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    Hi, Meshachvijaya

    We already answered your question Via e-mail

    Kind Regards,
    Givi

    Thread Starter meshachvijaya

    (@meshachvijaya)

    Well, Replied

Viewing 4 replies - 1 through 4 (of 4 total)
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