Product library doesnt sync

  • Resolved katisport

    (@katisport)


    3 years, 11 months ago

    After installing and re-installing zettle POS integration, the products does not show at all. I have spent a long time on woocommerce support and they dont see red flags in setting and anything. I really dont know what to do, these two are supposed to work seamlessly!!

    The page I need help with: [log in to see the link]

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  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @katisport,

    Apologies for the trouble with the product sync you are experiencing.
    Does the setup complete but your Zettle library remains empty?
    We would like to take a closer look at your site to learn more about this behavior.
    Could you please open a support ticket with us as described here?:
    https://zettle.inpsyde.com/docs/how-to-request-support-via-widget-on-the-website/
    Please include a copy of your WooCommerce system report, your latest Zettle log, and a link to this thread. You can find the log files under:
    WooCommerce > Status > Get system report, and
    WooCommerce > Status > Logs > “zettle-pos-integration-[…]”
    Thanks!

    Kind regards,
    Niklas

    closed because of inactivity

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