Product isn’t loading

  • Resolved matthijssss

    (@matthijssss)


    7 years, 1 month ago

    I just put a lot of products in the catalog. But when you press ‘detail’, only one of the 12 products is loading. The other 11 give a error. That says that the page is empty. What is the problem, because i did the same for every product

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  • Hello matthijssss,

    Could you please send us the link to your site where you have your catalogue so we can see for ourselves what is happening.
    Also, what shortcode are you using?
    How many total products do you have in the plugin?
    Also, what happens if you reduce the number of products? Instead of loading 12 products try loading only 6 using the Products per page option in the premium section under the options tab. What happens then?
    Could you try and test if Setting Infinite scroll to “Yes” works fine for you instead. You will find that option in the Premium section under the options tab.

    Best regards,

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