Product Interest Field not Mapping Properly

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  • Plugin Author Nick Ciske

    (@nickciske)

    This is covered in the FAQ in a roundabout way.

    Here’s the relevant bit adjusted for your use case:

    Since it’s a lookup field the value of the field has to be SalesForce’s internal id, not the human-friendly value (what you’d think it would be).

    Basically, you need to generate a Web to Lead form in Salesforce and grab the option values from the HTML code it generates.

    Search the HTML code for the value you want to use (e.g. Training) to find the field’s code.

    It’ll look something like this:
    <option value="00Nd0000007p1Ej">Training</option>

    The associated SF ID will look like 00Nd0000007p1Ej (just an example). Enter that as your field value.

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