Product Inquiry Cart

Hi adsalibrary,

To get the add to cart button to appear like it did before:

1) Go to Options -> Premium
2) Scroll down to “Product Inquiry Form” and set it to No
3) Then set “Product Inquiry Cart” to yes

Thank you. I have tried this but all that happens is the tab for ‘Contact’ disappears and I still can’t see any option to ‘Add to Cart’. So now there is no way for them to order the products. You can see what I mean if you open one of the product pages.

Can anyone help me please? I have followed the instructions and now there is no way for people to enquire about our products.

Hi adsalibrary,

We looked into it and wanted to ask: In Styling->Catalogue, have you set your “Catalogue Style” to Minimalist?

If so, the button isn’t showing because it’s not visible in the Minimalist style.

So to get the button to show, you have two options:

1) Switch your “Catalogue Style” to either Default or Block.
OR
2) If you want to stay with the Minimalist one, add this code to the “Custom CSS” box in the Edit Catalogue page:

.prod-cat-end-detail-div a.upcp-catalogue-link, .prod-cat-details-link {
display: block;}

Thanks, it was on minimalist. I tried your css plus I tried switching to a different catalogue style. I can now see a borrow button alongside each item and can add them to the cart. But if I click the ‘read more’ link on an item the cart resets to zero. Also, when reading a product page, I thought the user would still see a borrow link but they don’t? Is there a go to checkout link? I can’t see it.

And the ‘Borrow selected Library item’ link gets cut off as it sits so far to the top right of the screen. I can imagine some users wouldn’t even see it there.

Is someone able to share me an example of their website so I can see how it should look, as this is just not going to work for us at all if I can’t fix it. Thank you!

Hello adsalibrary,

Could you try and set Read More option to ‘No’ in the Basic Section under the Options Tab in the plugin Dashboard.

Please try using the following CSS to fix the Borrow button:

.prod-cat-details-link.upcp-detail-details-link.upcp-product-interest-button.upcp-inquire-button {
height: 100%;
width: 100%;
padding-top: 82%;
}

.upcp-end-detail-div {
padding: 0px; 
}

span.upcp-details-text {
width: 100%;
text-align: center;
}

Best regards,

I’m sorry this just doesn’t work. When clicking on an individual item and then choosing borrow the cart resets to zero. I can still see no way of getting to the cart to view what is in there. The cart info sits too far to the top right of the screen that some people won’t even notice it there. Without the ‘Read More’ link the list of products looks terrible.

Thanks for your help but I am going to have to change the site back to what it was. This means that users will have to send a separate form/email for for every item they wish to borrow. It’s not ideal, especially as some users borrow up to 10 items at a time but at least the site looked OK before.

I would love to view some other users pages that use this plugin so I could see how this should look. I like everything else about this plugin which is why we purchased it but it’s not terribly useful if users can’t select a number of items and contact us via just one email.

Yes, this should be fixed (i have also the same issue with the latest version of UPCP).

What’s the exact issue you are encountering thomymaster? If you are using the Product Inquiry Cart option, there isn’t, and never has been, an option to add something to your inquiry cart from the product page. You add an item using the “inquire” button on the catalogue page. If you see an “add to cart” button (not “inquire”) that sounds like you have the WooCommerce checkout on. You can’t use the inquiry cart and WooCommerce sync/checkout at the same time.

We just tested and the inquiry cart functionality is working correctly in the latest version. If you turn on Product Inquiry Cart, make sure WooCommerce Sync and WooCommerce Checkout are off, and make sure that Maintain Filtering is on, then you can use the inquire button to add something to your inquire cart, and then, if you want, go to a product page, and the cart graphic will still show in the top right, and, when you use the “back to catalogue” button to go back to the catalogue page, the graphic, as well as the items in your inquiry cart, will still be there.