Product Import Stalls

  • Resolved rad1964

    (@rad1964)


    7 years ago

    Brand new wordpress 4.9.4/brand new 3.3 version of woocommerce/storefront theme
    Stalled Import from CSV list (72kb)
    I am going through the woocommerce set up and at the end of setup it asks if you want to set up a few dummy products or import a list, I opted for a list, on my desktop exported from ZenCart. (this site was a test site to see if I wanted to get away from zencart (1.53)… not looking so good right now. There is no place to share a screenshot or upload a file so you’ll have to picture this…

    importing loading circle graphic spinning
    |——————| |
    finished section end of import meter

    Time elapsed over 1 hour
    I stopped the process earlier today (by refreshing the page) and the URL went back to installing WordPress… grrrr
    so I am hesitant to stop the process midflow again. the only thing from a barebones setup is a logo was added and the woocommerce plugin installed and that installed jetpack plugin. Otherwise it is an up-to-date and new install.
    https://www.radmedia.org/shimmys/
    Thanks Robert

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rad1964

    (@rad1964)

    I regenerated a smaller less inclusive csv export, only exporting 5 product attributes:

    Price, Name, Description, image with complete path & In Stock/Out of Stock

    At first I encountered Out of Memory , but I increased my memory in php.ini and wp-config.php and default-constants.php to 256M which solved that issue, then I got to column mapping and did not exclude anything, import started and seems to have stalled at the same location the first one stalled at. I have about 560 products total. The last stall seemed too import about 160 products.

    My server is running php 5.6
    MySQL version is 5.6.32
    WordPres version 4.9.4
    WooCommerce version 3.3.3
    Memory Limit 256M

    Any help would be appreciated,

    Thanks,
    rad1964

    • This reply was modified 7 years ago by rad1964.
    Thread Starter rad1964

    (@rad1964)

    OK, now I have 377 product* all with no description, no price nothing except taking up the room of 377 blank products, and AGAIN the import widget spun its wheel with out advancing after 3 or 4 minutes, just locked up and stalled 1/3 of the way through the import process.

    Thread Starter rad1964

    (@rad1964)

    OK, I trimmed my import csv list to TEN product, during the woo commerce mapping process I chose the first one listed on the csv list price. It actually imported 9 (I believe one was sold out), i went to the products list, again, no data just 9 blank products. I think WooCommerce better update their instructions because obviously they don’t work.

    Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    The import feature definitely works as it should, there’s gotta be one of three things happening for you:

    1) Invalid / incorrect CSV columns: https://github.com/woocommerce/woocommerce/wiki/Product-CSV-Import-Schema. For example, you don’t need ID for new products. Or variations might be misconfigured to not match up with a parent.

    2) Mis-use of “merge existing products”.

    3) Server resources / web hosting problem.

    More info on importing here: https://docs.woocommerce.com/document/product-csv-importer-exporter/

Viewing 4 replies - 1 through 4 (of 4 total)
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