Product Images not Showing on Mobile

  • Resolved dianne92

    (@dianne92)


    6 years, 3 months ago

    After setting all up I noticed that product images do not show up on the mobile version of this website. As instructed, I have copy/pasted the System Status report below:

    
### WordPress Environment ###

Home URL: https://www.rochiiromania.ro
Site URL: https://www.rochiiromania.ro
WC Version: 3.5.1
Log Directory Writable: ?
WP Version: 4.9.8
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: ro_RO
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 5.4.45 - ? WooCommerce va rula sub aceast? versiune de PHP
?ns? ea este ?nvechit?. Recomand?m folosirea versiunii PHP 7.2 sau o versiune ulterioar? pentru performan?e ?i o securitate mai bune. Cum s?-?i actualizezi versiunea de PHP

PHP Post Max Size: 128 MB
PHP Time Limit: 1900
PHP Max Input Vars: 10000
cURL Version: 7.38.0
OpenSSL/1.0.1e

SUHOSIN Installed: –
MySQL Version: 5.6.29-76.2
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.5.1
WC Database Prefix: wpss_
MaxMind GeoIP Database: ?
Dimensiune total? baz? de date: 6.64MB
Dimensiune date baz? de date: 5.85MB
Dimensiune index baz? de date: 0.79MB
wpss_woocommerce_sessions: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_api_keys: Dat?: 0.00MB + index: 0.01MB
wpss_woocommerce_attribute_taxonomies: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_downloadable_product_permissions: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_order_items: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_order_itemmeta: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_tax_rates: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_tax_rate_locations: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_shipping_zones: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_shipping_zone_locations: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_shipping_zone_methods: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_payment_tokens: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_payment_tokenmeta: Dat?: 0.00MB + index: 0.00MB
wpss_woocommerce_log: Dat?: 0.00MB + index: 0.00MB
wpss_apmm_custom_theme: Dat?: 0.00MB + index: 0.00MB
wpss_apmm_menugrouplists: Dat?: 0.00MB + index: 0.00MB
wpss_commentmeta: Dat?: 0.00MB + index: 0.00MB
wpss_comments: Dat?: 0.00MB + index: 0.01MB
wpss_links: Dat?: 0.00MB + index: 0.00MB
wpss_options: Dat?: 2.59MB + index: 0.23MB
wpss_postmeta: Dat?: 2.35MB + index: 0.26MB
wpss_posts: Dat?: 0.70MB + index: 0.11MB
wpss_regenerate_dir_images: Dat?: 0.00MB + index: 0.00MB
wpss_revslider_css: Dat?: 0.09MB + index: 0.00MB
wpss_revslider_layer_animations: Dat?: 0.00MB + index: 0.00MB
wpss_revslider_navigations: Dat?: 0.00MB + index: 0.00MB
wpss_revslider_sliders: Dat?: 0.00MB + index: 0.00MB
wpss_revslider_slides: Dat?: 0.00MB + index: 0.00MB
wpss_revslider_static_slides: Dat?: 0.00MB + index: 0.00MB
wpss_termmeta: Dat?: 0.02MB + index: 0.02MB
wpss_terms: Dat?: 0.01MB + index: 0.03MB
wpss_term_relationships: Dat?: 0.03MB + index: 0.08MB
wpss_term_taxonomy: Dat?: 0.02MB + index: 0.01MB
wpss_usermeta: Dat?: 0.01MB + index: 0.01MB
wpss_users: Dat?: 0.00MB + index: 0.01MB
wpss_wc_download_log: Dat?: 0.00MB + index: 0.00MB
wpss_wc_webhooks: Dat?: 0.00MB + index: 0.00MB
wpss_yoast_seo_links: Dat?: 0.03MB + index: 0.01MB
wpss_yoast_seo_meta: Dat?: 0.00MB + index: 0.00MB

### Post Type Counts ###

attachment: 493
custom_css: 1
customize_changeset: 58
jetpack_migration: 2
jp_img_sitemap: 1
jp_sitemap: 1
jp_sitemap_master: 1
mc4wp-form: 1
nav_menu_item: 11
page: 11
post: 4
product: 95
revision: 150
sidebar: 1
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?
					Magazinul t?u nu folose?te HTTPS. Afl? mai mult despre HTTPS ?i certificate SSL.
Hide errors from visitors: ?

### Active Plugins (17) ###

Redux Framework: de Team Redux – 3.6.11
Ultimate Addons for Visual Composer: de Brainstorm Force – 3.16.9
Formular de contact 7: de Takayuki Miyoshi – 5.0.5
Google Analytics Dashboard for WP (GADWP): de ExactMetrics – 5.3.5
Jetpack de WordPress.com: de Automattic – 6.6.1
WPBakery Visual Composer: de Michael M - WPBakery.com – 5.1
MailChimp for WordPress: de ibericode – 4.2.5
Merge + Minify + Refresh: de Launch Interactive – 1.8.11
WooCommerce Onsale Page: de wpgenie – 1.0.10 – Netestat cu versiunea activ? a WooCommerce
Regenerate thumbnails in cloud: de Way2enjoy – 3.0.15
Regenerare miniaturi: de Alex Mills (Viper007Bond) – 3.0.2
Resize Image After Upload: de ShortPixel – 1.8.5
Slider Revolution: de ThemePunch – 5.4.1
WooCommerce: de Automattic – 3.5.1
Yoast SEO Premium: de Echipa Yoast – 9.0.2
Wowmall Shortcodes: de  – 1.0.2
YITH WooCommerce Catalog Mode: de YITH – 1.6.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: RON (lei)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Baz? magazin: #1842 - /rochii-romania/
Co?: ? Vizibilitatea paginii ar trebui s? fie public?
Finalizare: ? Vizibilitatea paginii ar trebui s? fie public?
Contul meu: ? Vizibilitatea paginii ar trebui s? fie public?
Termeni ?i condi?ii: ? Pagin? nesetat?

### Theme ###

Name: Wowmall
Version: 1.0.2
Author URL: https://themeforest.net/user/etheme/portfolio
Child Theme: ? – Dac? modifici WooCommerce ?ntr-o tem? p?rinte pe care nu ai construit-o personal recomand?m folosirea unei teme copil. Vezi: Cum creezi o tem? copil
WooCommerce Support: ?

### Templates ###

Overrides: Versiunea wowmall/woocommerce/archive-product.php a 2.0.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/cart/cart-empty.php a 2.0.0 este dep??it?. Versiunea nucleu este 3.5.0
wowmall/woocommerce/cart/cart-totals.php
Versiunea wowmall/woocommerce/cart/cart.php a 2.3.8 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/cart/mini-cart.php a 2.5.0 este dep??it?. Versiunea nucleu este 3.5.0
wowmall/woocommerce/cart/proceed-to-checkout-button.php
Versiunea wowmall/woocommerce/cart/shipping-calculator.php a 2.0.8 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/checkout/form-billing.php a 2.1.2 este dep??it?. Versiunea nucleu este 3.0.9
Versiunea wowmall/woocommerce/checkout/form-checkout.php a 2.3.0 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/checkout/form-coupon.php a 2.2 este dep??it?. Versiunea nucleu este 3.4.4
Versiunea wowmall/woocommerce/checkout/form-login.php a 2.0.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/checkout/form-shipping.php a 2.2.0 este dep??it?. Versiunea nucleu este 3.0.9
Versiunea wowmall/woocommerce/checkout/review-order.php a 2.3.0 este dep??it?. Versiunea nucleu este 3.3.0
Versiunea wowmall/woocommerce/content-widget-product.php a 2.5.0 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/global/form-login.php a 2.1.0 este dep??it?. Versiunea nucleu este 3.3.0
Versiunea wowmall/woocommerce/global/quantity-input.php a 2.5.0 este dep??it?. Versiunea nucleu este 3.4.0
wowmall/woocommerce/loop/loop-end.php
Versiunea wowmall/woocommerce/loop/loop-start.php a 2.0.0 este dep??it?. Versiunea nucleu este 3.3.0
wowmall/woocommerce/loop/no-products-found.php
Versiunea wowmall/woocommerce/loop/pagination.php a 2.2.2 este dep??it?. Versiunea nucleu este 3.3.1
Versiunea wowmall/woocommerce/myaccount/downloads.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.2.0
Versiunea wowmall/woocommerce/myaccount/form-edit-account.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/myaccount/form-edit-address.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/myaccount/form-login.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/myaccount/form-lost-password.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/myaccount/form-reset-password.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/myaccount/lost-password-confirmation.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/myaccount/my-account.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.5.0
wowmall/woocommerce/myaccount/my-address.php
Versiunea wowmall/woocommerce/myaccount/orders.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.2.0
Versiunea wowmall/woocommerce/myaccount/view-order.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.0.0
Versiunea wowmall/woocommerce/order/order-again.php a 2.3.0 este dep??it?. Versiunea nucleu este 3.5.0
Versiunea wowmall/woocommerce/order/order-details-customer.php a 2.4.0 este dep??it?. Versiunea nucleu este 3.4.4
Versiunea wowmall/woocommerce/order/order-details-item.php a 2.5.0 este dep??it?. Versiunea nucleu este 3.0.0
Versiunea wowmall/woocommerce/order/order-details.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.3.0
Versiunea wowmall/woocommerce/product-searchform.php a 2.5.0 este dep??it?. Versiunea nucleu este 3.3.0
Versiunea wowmall/woocommerce/single-product/add-to-cart/external.php a 2.1.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/single-product/add-to-cart/grouped.php a 2.1.7 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/single-product/add-to-cart/simple.php a 2.1.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/single-product/add-to-cart/variable.php a 2.5.0 este dep??it?. Versiunea nucleu este 3.4.1
Versiunea wowmall/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php a 2.5.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/single-product/related.php a 1.6.4 este dep??it?. Versiunea nucleu este 3.0.0
Versiunea wowmall/woocommerce/single-product/review-meta.php a 2.6.0 este dep??it?. Versiunea nucleu este 3.4.0
Versiunea wowmall/woocommerce/single-product-reviews.php a 2.3.2 este dep??it?. Versiunea nucleu este 3.5.0

Outdated Templates: ?
					
					
						Afl? cum s? actualizezi

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi there. Could you give a bit more clarification on what exactly should show? I’ve looked at the product you shared on my phone and here I can see everything without problem:


    Link to image: https://cld.wthms.co/w2thqg

    Also, I’d highly advise you to chat to your hosting provider about upgrading your server to PHP 7.2 and installing an SSL certificate.

    Thread Starter dianne92

    (@dianne92)

    @job I have made some tests using a different theme and you visited the page just when the other theme was applied. I have switched back and will not modify this theme so you all can take a look.

    Plugin Support Job a11n

    (@jobthomas)

    Automattic Happiness Engineer

    Hi there, that already gives you the answer to your problems. If the issue is fixed by changing to a different theme; it’s theme related. This is not a WooCommerce problem.

    The problem is that on mobile your theme pushes the related images above the product information. I’d advise you to either contact the theme developer, or to choose a different theme.

    I’ll mark this thread as resolved now, since it’s not related to WooCommerce core.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Product Images not Showing on Mobile’ is closed to new replies.