• Resolved makram

    (@makram)


    Hi
    Product image doesn’t display, I tried every solution every I added many codes that I found on the Internet, I disabled all plugins on my website without result; I am using ASTRA Theme, I contacted their support and they check my website and they found many console errors and they asked me to fix theme, but I don’t have any idea how I can do that.
    Please, I need your help to solve this problem.
    Thank you

    Console errors screenshot

    View post on imgur.com

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    It’s quite possible that your theme might be responsible for that. Are you still experiencing the same issue after temporarily switching to the default Twenty Seventeen theme?

    If the issue disappears, then you’d need to get in touch with the developers of your theme for more support on this as the ASTRA theme isn’t one that’s developed by Woo.

    Thread Starter makram

    (@makram)

    I switched to the default Twenty Seventeen theme, its work perfectly

    • This reply was modified 6 years, 6 months ago by makram.
    • This reply was modified 6 years, 6 months ago by makram.
    • This reply was modified 6 years, 6 months ago by makram.
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Glad to hear that switching to Twenty Seventeen sorted things out for you. In that case, you know the problem is with the theme – as @rk said, you’ll want to reach out to the ASTRA theme developers.

Viewing 3 replies - 1 through 3 (of 3 total)
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