Product image not showing

  • Resolved trellat

    (@trellat)


    7 months, 3 weeks ago

    Hi folks, my elementor + woocommerce site doesn’t display the default product image in the product page when CookieYes! plugin is activated. When user click any button and the cookies banner hides, the product image shows again.

    Is this a none issue? Any thought how to fix it?

    • This topic was modified 7 months, 3 weeks ago by trellat.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @trellat,

    Greetings from CookieYes!

    The issue seems to be related to the blocking of a WooCommerce cookie in the Functional category. So, it will work only if the user accepts the Functional category cookies. Or else you should move this cookie to the Necessary category.

    While moving cookies to the Necessary category, please make sure that it doesn’t store any personal information of the visitors. Also, consider seeking legal advice to ensure you’re meeting your obligations under GDPR and other relevant regulations.

    Thread Starter trellat

    (@trellat)

    Hi! It doesn’t seems to store any personal info and works. Thank you so much!

Viewing 2 replies - 1 through 2 (of 2 total)
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