Product image not loading

  • Resolved catyourday

    (@catyourday)


    5 years, 2 months ago

    Dear Support,

    The plugins works great, except in some cases it’s blocking the main product image. The thumbnail images work great.
    I use the Shortpixel’s AI plugin, which provides the images via shortpixel’s CDN.

    The image is there, based on the google dev. tools (see the attached screenshot), but it doesn’t display.
    It has something to do with wc-ajax_get_variations request…maybe.

    I am contacting the shortpixel’s support also, to have a look.

    Thanks,
    Szilard

    The page I need help with: [log in to see the link]

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  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    I see the same thing happening when AO is not active (by adding ?ao_noptimize=1 to the URL) and indeed I see the variation-response containing image placeholders instead of the real image URL’s, so Shortpixel AI will likely need to be tweaked (configuration by you or code by Shortpixel) not to perform lazyload-magic on the variation responses.

    Hope this helps,
    frank

Viewing 1 replies (of 1 total)
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