• Resolved mrprainx

    (@mrprainx)


    Hello.

    After recent updates, the product image of my (in development) WooCommerce website doesn’t show up when the side gallery is present. It suddenly shows up when you interact with the upper part of the page.

    In products without the side gallery everything works fine.

    If I disable Optimole, everything goes back to work as supposed.

    I’ve tried to exclude from both optimization and lazy loading the image class “zoomImg” (the class of the main image) but nothing changes.

    Can you help me find a way to fix this? I don’t want to give up on Optimole, which I simply love and use on all my websites. But at the same time I can’t exclude every product page and/or images on the product page from optimization/lazy loading ’cause it would affect the loading times.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Vytis

    (@bvytis)

    Hi @mrprainx,

    Thank you for using Optimole!

    I’ve checked your website and I see the problem but I don’t see this image being lazy-loaded by Optimole.
    If I check the version of the page with Optimole disabled I see such classes:
    https://vertis.d.pr/on209r

    Looks like you’re using a caching plugin that might have lazy-loading functionality so I would recommend trying to exclude that image from being lazy-loaded there if possible.

    Also, if that doesn’t work try setting this CSS:

    .single-product .woocommerce-product-gallery__image {
        max-height: unset!important;
    }

    Let us know if it still doesn’t work, thanks!

    Thread Starter mrprainx

    (@mrprainx)

    Hi @bvytis.

    Thanks for your answer. That worked! Adding .no-lazy and .zoomImg in the lazy load exclusion from the SG Optimizer plugin fixed the issue.

    Thank you again for your precious assistance.

    Best regards.

    Plugin Support Poonam Namdev

    (@poonam9)

    Hi @mrprainx,

    ?Glad to hear you got it working.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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