“(product) has been added to cart” message doesn’t get translated

Hi @pauljbis!

It’s hard to say without checking it out directly, this output message can be added from different places, like a plugin for example.

To help us diagnose it better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Once you’ve done that, paste it here in your response.

My very best,

Hi:

Thanks for your help. I have redacte my site’s URL, but otherwise pasted it as is.

### WordPress Environment ###

WordPress address (URL): https://XXXXXX
Site address (URL): https://XXXXXXX
WC Version: 6.3.1
REST API Version: ? 6.3.1
WC Blocks Version: ? 6.9.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.2.1
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: es_ES
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.25
PHP Post Max Size: 130 MB
PHP Time Limit: 165
PHP Max Input Vars: 16000
cURL Version: 7.64.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.6.50-log
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.3.1
WC Database Prefix: wp_
Tama?o total de la base de datos: 18.96MB
Tama?o de los datos de la base de datos: 13.40MB
Tama?o del índice de la base de datos: 5.56MB
wp_woocommerce_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_acl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_blocks: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_countries: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_lab: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_lab_ip: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
cerber_lab_net: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_log: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
cerber_qmem: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
cerber_traffic: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.39MB + índice: 0.50MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.34MB + índice: 0.25MB + Motor InnoDB
wp_cerber_files: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cerber_sets: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
wp_cerber_uss: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_options: Datos: 5.02MB + índice: 0.08MB + Motor InnoDB
wp_postmeta: Datos: 3.50MB + índice: 2.97MB + Motor InnoDB
wp_posts: Datos: 2.45MB + índice: 0.25MB + Motor InnoDB
wp_revslider_css: Datos: 0.13MB + índice: 0.02MB + Motor InnoDB
wp_revslider_css_bkp: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders: Datos: 0.03MB + índice: 0.02MB + Motor InnoDB
wp_revslider_sliders_bkp: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_revslider_slides: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
wp_revslider_slides_bkp: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_revslider_static_slides: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_termmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.11MB + índice: 0.05MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.06MB + índice: 0.09MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB

### Post Type Counts ###

attachment: 582
customize_changeset: 4
la_block: 2
la_portfolio: 12
la_team_member: 6
la_testimonial: 3
nav_menu_item: 121
page: 50
post: 24
product: 383
product_variation: 1
revision: 78
shop_order: 2
whatsapp_chat_orders: 1
wp_global_styles: 2
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (11) ###

Click to Chat: por HoliThemes – 3.9.2
Contact Form 7: por Takayuki Miyoshi – 5.5.6
Yoast Duplicate Post: por Enrico Battocchi & Team Yoast – 4.4
WPBakery Page Builder: por Michael M - WPBakery.com – 6.7.0
LA Studio Core: por LA Studio – 2.3.2
Negan Package Demo Data: por LA Studio – 1.0.5
All in One Product Quantity for WooCommerce Pro: por WPWhale – 4.0
Slider Revolution: por ThemePunch – 6.5.4
UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 1.22.11

WooCommerce: por Automattic – 6.3.1 (la actualización a la versión 6.4.1 está disponible)
WP Cerber Security, Anti-spam & Malware Scan: por Cerber Tech Inc. – 8.9.6

### Inactive Plugins (4) ###

Akismet Anti-Spam: por Automattic – 4.2.2
All in One Product Quantity for WooCommerce: por WPWhale – 4.0
Hello Dolly: por Matt Mullenweg – 1.7.2
Quick Whatsapp Chat and Orders for WooCommerce: por P5cure – 1.0

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Base de la tienda: #6 - /tienda/
Carrito: #71 - /cart/
Finalizar compra: #72 - /checkout/
Mi cuenta: #73 - /my-account/
Términos y condiciones: ? Página sin definir

### Theme ###

Name: Negan Child
Version: 1.0
Author URL: https://themeforest.net/user/LA-Studio?ref=LA-Studio
Child Theme: ?
Parent Theme Name: Negan
Parent Theme Version: 1.4.3
Parent Theme Author URL: https://themeforest.net/user/LA-Studio?ref=LA-Studio
WooCommerce Support: ?

### Templates ###

Overrides: negan/woocommerce/archive-product.php
negan/woocommerce/cart/cross-sells.php
negan/woocommerce/content-product.php
negan/woocommerce/content-single-product.php
negan-child/woocommerce/global/quantity-input.php
negan/woocommerce/loop/add-to-cart.php
negan/woocommerce/loop/loop-end.php
negan/woocommerce/loop/loop-start.php
negan/woocommerce/loop/orderby.php
negan/woocommerce/loop/pagination.php
negan/woocommerce/loop/sale-flash.php
negan/woocommerce/myaccount/form-login.php
negan/woocommerce/product-searchform.php
negan/woocommerce/single-product/product-image.php
negan/woocommerce/single-product/product-thumbnails.php
negan/woocommerce/single-product/related.php
negan/woocommerce/single-product/share.php
negan/woocommerce/single-product/tabs/tabs.php
negan/woocommerce/single-product/up-sells.php

### Action Scheduler ###

Completo: 1.430
Oldest: 2022-04-06 18:26:45 +0000
Newest: 2022-05-01 13:07:15 +0000

### Status report information ###

Generated at: 2022-05-01 15:08:40 +00:00

Hi @pauljbis,

Thank you for the system status.

but the one that comes with Woocommerce (located in wp-content/languages/plugins/) does, and it’s properly translated.

Can you make a screenshot of how this translation appears in the woocommerce-[lang]_[LANG].po file?

I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

You could also install the Loco Translate plugin. This will allow you to find that phrase and change it to be what you’d like.

You can follow our step-by-step guide on how to do that here: https://docs.woocommerce.com/document/woocommerce-localization/#section-5

Cheers.

Hello, here it is:

https://snipboard.io/dHb6wk.jpg

I should mention that my site shows the message including the “View cart” link. In other words, the full message that shows up is “(product) has been added to your cart. View cart”.

I don’t know if that “View cart” link is added separately by the code, or if it’s supposed to be in the same string than “(product) has been added to your cart”.

Another thing: I’m using Woocommerce 6.3.1, not the latest version. Should I upgrade just in case?

Hi there,

Thank you for the screenshot.

You were mentioning earlier that you tried switching to the Storefront theme but the same problem occurred. I can’t replicate this on my test site with only WooCommerce core and the default Storefront theme enabled. This is what appears at the top of the shop page when I add the product to the cart:

Full size: https://snipboard.io/1cLhsz.jpg

Can you deactivate all plugins and any custom code on your site, and leave only WooCommerce enabled along with the Storefront theme? Check if the translation is shown at this point.

Alternatively, install Loco Translate as suggested above and it should work.

Another thing: I’m using Woocommerce 6.3.1, not the latest version. Should I upgrade just in case?

Your theme declares compatibility with WooCommerce 6.3.1 and WordPress 5.9.2 so before updating you may need to reach out to the theme developers as their product might not be compatible with the latest WooCommerce release.

Thanks.

Hi there,

We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Cheers.