Product Gallery images too Large

  • Resolved rizzomichelle

    (@rizzomichelle)


    7 years, 6 months ago

    Having problems with my product gallery in Woocommerence. It has worked fine in the past but ever since the last 2 Woocommerence updates it’s been working incorrectly. Currently the product page will show the main image and the gallery images will all be the same size. It should show the main image on top and bellow that, thumbnails of the product images and if those are clicked by the customer, lightbox will create a pop-up window with all product images.
     

    Currently this is how my product pages are looking: https://thepinupchronicles.com/store/product/bunny-whale-plush-keychain-copy/
     

    So now, I’ve been stuck, please look at the Customer View section of this article https://docs.woocommerce.com/document/adding-product-images-and-galleries/ This is how my product page looked like, the main image and the thumbnails on the bottom.
     
    I can’t pinpoint the exact cause of it, so I wanted to see if others have dealt with the same issue and if they have, what was done to resolve it.
     
    Current info:

    Wordpress Version: 4.7.4  
    WooCommerce Version: 3.0.6  

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi!

    I have the same problem!
    How did you solve it?

    Thanks!

    Thread Starter rizzomichelle

    (@rizzomichelle)

    @mic321 never solved it…

    Apparently this happening to a lot of people that use Mystile template. I guess we’ll have to wait on another update if developers solve the issue.

    I’m also experiencing the same issue :/

    Thread Starter rizzomichelle

    (@rizzomichelle)

    @daske2006 @mic321

    I finally was able to “fix” it.

    Although I don’t know what the cause of the error, I gave up on trying to figure out a solution. So I decided to download Storefront Theme by Woocommerence. https://woocommerce.com/storefront/ and see if the Store front theme was having the same issue and if so, the issue may be with my web hosting provider etc.

    I noticed before activating the theme that the Product Gallery images started to act normally. Somehow, unbeknown to me, by adding StoreFront them to my list of themes, miraculously cause some switch to turn on and make the Product Gallery function correctly. This is all awesome for me because I really like the Mystile Template and glad that just adding a theme (without activating it) somehow fixed the issue. I don’t know why, but it worked.

    I’m having this same issue and have not found a solution. I’m using the latest Canvas theme and can’t get the product image gallery to display correctly no matter what I do.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Product Gallery images too Large’ is closed to new replies.