Product filters disappearance

  • Resolved Olufemi

    (@yurbshop21)


    3 years, 1 month ago

    Hi guys, in the last few weeks, I have noticed an issue with my woocommerce product filters which has been blank. I have them set from the backend under appearance > widgets > product filters but coming to the frontend, it remains blank i.e not showing any of the contents I set for product filters. I have got products with attributes. Any help will be much appreciated

    The page I need help with: [log in to see the link]

Viewing 5 replies - 16 through 20 (of 20 total)
  • Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for sharing the screenshots!

    The only troubleshooting step left to take is changing the theme, as this appears to be an issue with your current theme – Electro. I suggest you reach out to the theme developer for guidance on solving this.

    They should be able to help you out.

    Thread Starter Olufemi

    (@yurbshop21)

    Can anyone help check what the issues are from the backend?

    Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Can anyone help check what the issues are from the backend?

    That’s outside our scope of support here in the forums. If you weren’t able to solve the issue with the Electro theme support, then I would suggest you hire a developer from: https://woocommerce.com/customizations/

    Thread Starter Olufemi

    (@yurbshop21)

    Ok, thanks

    • This reply was modified 3 years, 1 month ago by Olufemi.
    Plugin Support Sérgio L. a11n

    (@csnlima)

    Hi @yurbshop21,

    We recommend you to check with Electro theme support if they can help you further.

    I’m closing this topic now.
    Please feel free to open a new one if you have any other question.

    Best,

Viewing 5 replies - 16 through 20 (of 20 total)
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