Product Field Not Getting Added To Cart Or Oder

  • Resolved ahmadwahid

    (@ahmadwahid)


    4 years, 8 months ago

    I just installed the free version of product input fields for WooCommerce and it is not adding products to cart nor checkout page and final order despite the presence of fields on the product.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @ahmadwahid,

    Can you please inform us what error are you getting while adding the product to the cart and which theme are you using?

    If you are using some different themes other than the default theme then can you please try activating the default theme and check whether it solves the issue or not.

    Please let us know how it goes.

    Regards,
    Kenil Shah

    Thread Starter ahmadwahid

    (@ahmadwahid)

    Hi, I am using shopkeeper theme and no error is showed just the values of plugin are not added to cart when I select value from dropdown (added through plugin) and press add to cart. But, the cart does not show the values from field added by plugin.

    Plugin Support kenil802

    (@kenil802)

    Hi @ahmadwahid,

    Okay, I got your point. Can you please try to activate the default theme on your site and check whether the issue still exists or not.

    Do let us know.

    Regards,
    Kenil Shah

Viewing 3 replies - 1 through 3 (of 3 total)
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