Product feed stuck at 13%

  • floristenberge

    (@floristenberge)


    12 months ago

    Dear support,

    Thanks for this great plugin! Unfortunately generating products feeds seem to get stuck at 13% as of recently. Although I didn’t see a cron issue I already deactivated and activated the plugin but that doesn’t fix the issue.

    For yesterday and today I don’t see any strange fatal errors in the logs (only related to another plugin) but for the 28th I see these 2:

    2023-11-28T21:17:49+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-data.php on line 666
    2023-11-28T21:51:09+00:00 CRITICAL Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /wp-includes/class-wpdb.php on line 2320

    Hereby the debug log of the plugin:
    https://www.slick-sneakers.com/wp-content/uploads/woo-product-feed-pro/logs/debug.log

    Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)
  • supportadtribes

    (@supportadtribes)

    Hi,

    Thanks for using our plugin and reaching out to us. The error message indicates that the plugin is running into server configuration limitations (memory usage) when creating or updating a feed.

    Would it be an option for you to increase the allowed memory usage in your PHP.ini file?

    Alternatively, you might also be able to solve this by lowering the batch size of the plugin so it uses less server resources when creating a feed. The default batch size is set to 750 products per batch. Try lowering this to 150 products per batch. This blog post tells you how to: https://adtribes.io/batch-size-configuration-product-feed/

    Hope this helps?

    My feed is also getting stuck at 13% recently but this is my error code:

    2023-12-08T14:53:53+00:00 CRITICAL Uncaught Error: Unsupported operand types in /home3/smitowco/public_html/furniture/1/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:3394 Stack trace: #0 /home3/smitowco/public_html/furniture/1/wp-content/plugins/woo-product-feed-pro/woocommerce-sea.php(4770): WooSEA_Get_Products->woosea_get_products(Array) #1 /home3/smitowco/public_html/furniture/1/wp-includes/class-wp-hook.php(324): woosea_continue_batch(‘QTlJUdbCjuwX94n…’) #2 /home3/smitowco/public_html/furniture/1/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #3 /home3/smitowco/public_html/furniture/1/wp-includes/plugin.php(565): WP_Hook->do_action(Array) #4 /home3/smitowco/public_html/furniture/1/wp-cron.php(191): do_action_ref_array(‘woosea_create_b…’, Array) #5 {main} thrown in /home3/smitowco/public_html/furniture/1/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 3394

    Hi,

    On what version of our plugin are you currently?

    Hey,

    Version 13.1.5

    Can you try updating the plugin to version 13.1.6 to see if that solves the issue at hand?

    Seems to work now

Viewing 6 replies - 1 through 6 (of 6 total)
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