• Resolved horecahome

    (@horecahome)


    Hello, as the title says, since 22/8 the plugin does not refresh the feeds. There were no changes to the website on the 22nd.

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • I am having the same problem. Manual refresh stuck at 0%.

    I have the same problem, no one to help?

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    @horecahome @belgen @muagame ,

    Can you please confirm that you have the latest version of Product Feed Pro? For reference, it’s 13.3.6. If it is try deactivating and reactivating the plugin.

    Refresh the feed and see if it’s fixed. If not try duplicating/creating a new feed and see if it’s still stuck.

    @superlemon1998

    I’m on the latest version, I tried duplicating/creating a new feed and it still gets stuck

    I solved the issue. The problem was wp-cron.php related. My vps couldn’t resolve dns addresses properly and I disabled cloudflare dns, then the problem got resolved.

    Thread Starter horecahome

    (@horecahome)

    @superlemon1998

    It is updated to the latest version, disabling the plugin didnt fix it, neither did duplicating it. I don’t use cloudflare or another DNS. Other feeds seem to be working fine, except this one.

    see if the cron jobs are running properly.

    Thread Starter horecahome

    (@horecahome)

    @belgen cron is working. Even when taking over the cron using the plesk toolkit didn’t fix it.

    Thread Starter horecahome

    (@horecahome)

    Looks like no one knows what’s causing this issue?

    Thread Starter horecahome

    (@horecahome)

    I would like to add that making a new feed doesn’t work either.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    @horecahome ,

    Try restarting WP Cron(disable and re-enable). You can also reach out to your hosting provider to restart CRON.

    Also, if you haven’t yet tried downgrading to the previous version: Product Feed PRO for WooCommerce by AdTribes – WooCommerce Product Feeds (advanced view) – WordPress plugin | www.remarpro.com

    And do confirm that you’ve already done basic debugging and checked for any plugin/theme conflicts.

    @superlemon1998

    This error keeps appearing in Woocommerce system log



    2024-09-08T16:53:39+00:00 Critical Uncaught Error: Cannot use object of type AdTribes\PFP\Factories\Product_Feed as array in /home/domain/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php:347
    Additional context
    {
    "error": {
    "type": 1,
    "file": "/home/domain/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php",
    "line": 347
    },
    "backtrace": [
    "",
    "#0 /home/domain/public_html/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php(2465): WooSEA_Get_Products->woosea_get_orders()",
    "#1 /home/domain/public_html/wp-content/plugins/woo-product-feed-pro/bootstrap-old.php(3876): WooSEA_Get_Products->woosea_get_products()",
    "#2 /home/domain/public_html/wp-includes/class-wp-hook.php(324): woosea_continue_batch()",
    "#3 /home/domain/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()",
    "#4 /home/domain/public_html/wp-includes/plugin.php(565): WP_Hook->do_action()",
    "#5 /home/domain/public_html/wp-cron.php(191): do_action_ref_array()",
    "#6 {main}",
    "thrown"
    ]
    }
    Thread Starter horecahome

    (@horecahome)

    @superlemon1998 There is no conflict, if it were no feeds would update. In my case some do and some don’t.

    I keep getting the following errors.

    2024-09-10T13:32:31+00:00 Critical Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, null given in /var/www/vhosts/zaharakishome.store/horecahome.gr/wp-content/plugins/woo-product-feed-pro/includes/Classes/Cron.php:124  
    Additional context
    {
    "error": {
    "type": 1,
    "file": "/var/www/vhosts/zaharakishome.store/horecahome.gr/wp-content/plugins/woo-product-feed-pro/includes/Classes/Cron.php",
    "line": 124
    },
    "backtrace": [
    "",
    "#0 /var/www/vhosts/zaharakishome.store/horecahome.gr/wp-content/plugins/woo-product-feed-pro/includes/Classes/Cron.php(124): count(NULL)",
    "#1 /var/www/vhosts/zaharakishome.store/horecahome.gr/wp-content/plugins/woo-product-feed-pro/includes/Classes/Cron.php(96): AdTribes\PFP\Classes\Cron->get_product_counts_from_file('/var/www/vhosts...', 'xml', Object(AdTribes\PFP\Factories\Product_Feed))",
    "#2 /var/www/vhosts/zaharakishome.store/horecahome.gr/wp-includes/class-wp-hook.php(324): AdTribes\PFP\Classes\Cron->update_project_history(74706)",
    "#3 /var/www/vhosts/zaharakishome.store/horecahome.gr/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters('', Array)",
    "#4 /var/www/vhosts/zaharakishome.store/horecahome.gr/wp-includes/plugin.php(565): WP_Hook->do_action(Array)",
    "#5 /var/www/vhosts/zaharakishome.store/horecahome.gr/wp-cron.php(191): do_action_ref_array('woosea_update_p...', Array)",
    "#6 {main}",
    "thrown"
    ]
    }

    I have restarted the cron service already, and even set it up to run on plesk’s wp toolkit.

    Thread Starter horecahome

    (@horecahome)

    I’m marking the thread as resolved since I’ve moved to a different solution.

    Thanks for your time everyone.

Viewing 14 replies - 1 through 14 (of 14 total)
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