Product Feed Not Updating

  • Resolved Philip Greenwood

    (@bigtrousers)


    3 months, 4 weeks ago

    So I have the feed not updating regardless of how it is set. Daily, hourly or No Refresh. When I click refresh feed, it starts at 0% then goes away.

    I duplicated the feed and that duplicate now has added product but any attempt to update that new feed ends up the same, no refresh.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Philip Greenwood

    (@bigtrousers)

    I do have an error log

    2024/07/30 07:18:39 [error] 115304#115304: *127488 FastCGI sent in stderr: “PHP message: PHP Warning: simplexml_load_file(): I/O warning : failed to load external entity “/www/pipefurniture_756/public/wp-content/uploads/woo-product-feed-pro/xml/GMO933ZFopkI1NtMA0Pwlpz9DvWLDeV5_tmp.xml” in /www/pipefurniture_756/public/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 1332; PHP message: PHP Warning: copy(/www/pipefurniture_756/public/wp-content/uploads/woo-product-feed-pro/xml/GMO933ZFopkI1NtMA0Pwlpz9DvWLDeV5_tmp.xml): Failed to open stream: No such file or directory in /www/pipefurniture_756/public/wp-content/plugins/woo-product-feed-pro/classes/class-get-products.php on line 5442; PHP message: Copy of file failed – small file” while reading response header from upstream, client: 203.217.31.78, server: pipefurniture.com.au, request: “POST /wp-admin/admin-ajax.php HTTP/2.0”, upstream: “fastcgi://unix:/var/run/php8.3-fpm-pipefurniture.sock:”, host: “pipefurniture.com.au:59109”, referrer: “https://pipefurniture.com.au/wp-admin/admin.php?page=woosea_manage_feed”

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @bigtrousers ,

    The error log is an I/O warning so it’s likely trying to access a file. Did you perhaps delete something? If not, try re-installing our plugin and see if that works.

    Also, regarding the feed not refreshing, try lowering the batch size: Batch size configuration product feed – AdTribes

    If that don’t work reach out to your hosting provider to reset or restart WP Cron

    Thread Starter Philip Greenwood

    (@bigtrousers)

    So none of the answers worked.

    How do I delete all data and start again.

    Thread Starter Philip Greenwood

    (@bigtrousers)

    I think that until you resolve the problem the ticket should not be marked resolved.

    I have the exact same problem… I have the feed that freezes at zero and often conienti complain because it is not updated for weeks. Is there a way to solve it or force cron?

Viewing 5 replies - 1 through 5 (of 5 total)
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