Product Feed not being created – stuck at 0% processing

  • Resolved cjm1982

    (@cjm1982)


    7 months ago

    I have just purchased the Elite subscription and spent a bunch of time updating all of my products with the extra parameters but when I try to create a feed it is stuck on 0%. When I try to refresh or cancel it, my website crashes. I only have a small feed – about 200 products.

    I have made sure WP-Cron is enabled. I used SiteGround and have a PHP mem limit of 768MB.? I have increased by WP mem limit to 512MB.? I have deactivated and reactivated the Feed Plugin many times but the feeds still will not process.

    I have disabled all of my SiteGround caching to no avail. I have also tried to decrease the feed batch size to 50 – no change. I am getting fatal errors which are pasted below. This is extremely frustrating and I don’t know what else to do. Support email response is not very prompt.

    I had previously tried Google’s plugin for managing feeds but it does not solve the issue with the extra parameters that this plugin does, nor does it create feeds for other services. However, it quickly created the feed and did so even without WP-Cron. It seems this plugin is incredibly resource heavy.

    How can I solve this, what are the next steps?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter cjm1982

    (@cjm1982)

    2024-04-30T00:01:51+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T00:09:05+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T01:12:30+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T02:11:51+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T03:11:40+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T04:08:57+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T05:09:29+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T06:01:47+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T06:12:18+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T07:12:28+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T08:09:54+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T09:09:50+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T10:10:02+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T11:09:59+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 134217736 bytes) Additional context2024-04-30T11:47:13+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 67108872 bytes) Additional context2024-04-30T11:51:27+00:00Critical Maximum execution time of 120 seconds exceeded Additional context2024-04-30T11:54:17+00:00Critical Maximum execution time of 120 seconds exceeded Additional context2024-04-30T14:22:26+00:00Critical Allowed memory size of 805306368 bytes exhausted (tried to allocate 67108872 bytes) Additional context2024-04-30T14:37:44+00:00Critical Maximum execution time of 120 seconds exceeded Additional context

    Thread Starter cjm1982

    (@cjm1982)

    Created a staging environment and deactivated all plugins except WooCommerce and Produce Feed Pro. It did create a product feed – testing with a product feed of about 20 items. I then activated plugins one by one and the feed creation got slower and slower until the website kept crashing. Didn’t seem to be associated with any certain plugin or caching/optimizing plugin. Just seems to be a massive resource hog. Considering we sell in Europe and would need product feeds for all countries in Europe this seems like it would not be a feasible solution at all.

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @cjm1982 ,

    Please increase your PHP memory limit, depending on your host you can change this via the hosting control panel or directly reach out to the hosting support team for this:How to Fix “Fatal Error: Allowed Memory Size of Bytes Exhausted” in WordPress – SiteGround KB

    Another way around this is to reduce your batch size, set it to something like 20/30 lower it if you still experience crashing. It’s found in Product Feed > Settings

Viewing 3 replies - 1 through 3 (of 3 total)
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