Product Feed For Amazon Products NOT WORKING

  • Resolved cateyesandcandy

    (@cateyesandcandy)


    4 years, 11 months ago

    I keep getting the same error when I try to upload the product feed to Amazon. I have tried updating the header names, category mapping, etc and it still does not work. Please help!

    Amazon Type of error: 90009

    Amazon Error message example:
    The file’s header row is missing or invalid. The header row is for Amazon use only and must not be modified or deleted. To correct this error, download the template again from seller Help and use that new copy, or insert the correct header row directly above the column headings in your existing file.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, can you download the sample template from your Amazon and give it to us?

    Then we can compare and be sure what is causing this.

    Thread Starter cateyesandcandy

    (@cateyesandcandy)

    Here is the link to the Amazon template file: https://www.dropbox.com/s/xflrvaz7bnin0e1/Amazon%20Product%20Feed%20Template.xlsx?dl=0

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Thanks. We will check and update accordingly to make it work for you.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, we have released a template for Amazon. You can try it out and let us know if you find any issues. Thanks.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi here’s what you need to know:

    Here’s the latest template of Amazon.com that we followed: https://jmp.sh/zhFYVpU

    Right now, you have to generate feed for each category separately as the Amazon feed mapping is pretty complicated. Read the instructions given in the file to input values accurately.

    We are working on a tag mapping feature so that you can generate all products in one feed file. But that will take time as it’s very complicated to create.

    The current template has all the required or recommended fields included and the CSV structure fixed according to the template.

    Try following instructions in the template. Let us know if you get confused with any of it.

    Thanks.

    Thread Starter cateyesandcandy

    (@cateyesandcandy)

    How do I use the Amazon template you provided with the Product Feed plugin? Do I need to manually transfer the info from the Product Feed generated report and paste it into the Amazon feed template you provided?

    Also within the Product Feed plugin, when I change product category to generate the feed, it does not populate the updated category products (ie still showing a necklace when I selected “skateboarding” category) – please advise.

    Plugin Support C S Sultan

    (@sultan00rextheme)

    Hi, actually, Amazon has different attribute requirements for different Product Type. But as you know, we do not have access to all the data as they are restricted by Amazon on user basis.

    If you can let me know what category of Products you sell, and if possible, the required attributes for that category, then we might be able to help you with the feed configuration. (If required, I will create a video guide).

    So do let us know.

    Also, Amazon has the option to upload feed. So once you generate the CSV file, you can download, and upload the file to Amazon.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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