Product editor sidebar not working

  • Resolved Robert Bamm

    (@rbamm)


    2 years, 1 month ago

    Hello,

    Since some of the newer woocommerce updates, I have been having problems with the product admin editor sidebar, where for example the product image and cataloge images are added. I can’t seem to scroll down and view all the options located in the sidebar. Even though the rest of the product editor page scrolls down, the sidebar stays in place. And since I have a lot of options and fields visible in the sidebar, I can’t access the most important ones, because I can’t scroll down to them.

    Is this some kind of general bug, or is it specific to my site? What to do?

    Br,
    Robert

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi Robert!

    Thank you for reaching out.

    It is strange behavior. I understand the issue started after making updates on your site, correct?

    I think this could be related to a conflict between WooCommerce and your theme or another plugin; an outdated or malfunctioning code could be interfering.

    To be sure of this, as a first step, please perform a conflict test by temporarily switching your theme back to Storefront, disabling all plugins except WooCommerce, and then check again if the edit product sidebar is working as expected.

    If that solves it, reactivate the theme first and check again. Then, reactivate your other plugins, testing after each, until you find the one causing conflict.

    Before proceeding, please make sure that you have a backup of your site and database in place, and if something goes wrong, you can restore your site to a functioning state.

    More about how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how that goes for you!

Viewing 1 replies (of 1 total)
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