Product descriptions and categories

  • Resolved TheShaman

    (@theshaman)


    1 year, 2 months ago

    Hi, we’ve been running Square with WooCommerce for a number of years with a different plugin but we’re having problems and need to look for an alternative.

    We need to have products in different and multiple categories on the website which is different to what’s on Square. When changes are made to a product on Square that’s in the physical shop, the next time it syncs with the website, it’ll change the website category to correspond to what’s on Square and also drop any additional categories.

    The sync also overwrites the product descriptions to what’s on Square, which can be basic, but on the website, they need to be more in-depth, plus Square strips out any html/formatting which means the product descriptions on the website are just one paragraph.

    My question is before I install and try out your plugin, when products sync from the Square to the website, is there any option so the categories and product descriptions aren’t overwritten?

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @theshaman,

    Thanks for contacting us. Hope you are doing well.

    Our plugin have both ways syncing feature and it will work amazingly once you setup the settings correctly. You can sync product title, description, price, stock, category, product page(if variation then each variation image). For more details and features, please see the documentation link and screenshot below.

    Documentation link For product syncing

    Screenshot of settings

    I suggest to check/test all features on your staging site and let me know if you face any issues regarding setup of settings. We are always here to help you.

    Thanks & Regards,
    WP Experts Support Team

    Thread Starter TheShaman

    (@theshaman)

    Thank you for the reply and apologies for just getting back to you.

    Thats good to know and I’ll set it up on our staging site this week to see how it all works and I’ll update this thead with how it goes.

    Thanks again

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Sure!

    Let me know if you have any further questions. We will help you out.

    Thanks

    Thread Starter TheShaman

    (@theshaman)

    I got it installed OK, it looks like we’ll need to go for the WooSquare Plus version, a quick question before we do as it doesn’t look like its possible on the free version, can you import new products that have been inputted into Square and import them to WooCommerce? I might be missing something blatantly obvious as all I could see was an option to sync, or is it only available on the Plus version?

    Thanks

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    You can import new product from square to woocommerce sync in our free version. Please see the documentation link below.

    Documentation Link

    If you purchase our plus version then you can use all the premium features.

    Let me know if you have any query.

    Thanks

    Thread Starter TheShaman

    (@theshaman)

    Thanks for the reply and I’ll have another look as it seems I’ve missed something

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    You can explain in detail that what issues you are facing? Also, share some screenshots. So it will easy for us to identify.

    Hope to hear from you soon.

    Thanks

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    Hello @theshaman ,

    Due to a lack of activity, We are going to mark this ticket as resolved. If you have any other issues, please feel free to open a new ticket.

    Have a great day!

Viewing 8 replies - 1 through 8 (of 8 total)
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