product data tab doesn’t work

  • Resolved maryamk7

    (@maryamk7)


    4 years, 2 months ago

    after the new update, when trying to edit a product, the products data tabs do not work, when clicking on each one of them nothing changes. I cannot edit prices and quantity etc.
    I tried to deactivate some plugins and activate the default theme “twenty” but this didn’t help too.

    The page I need help with: [log in to see the link]

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  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @maryamk7!

    If this happened after updating core, then it is very likely your theme or another plugin not playing nicely with the update and in which case I would recommend you do a conflict test.

    To do that you would need to temporarily switch to another theme like Storefront, and disable all your plugins except for WooCommerce core, to see if that resolves your issue. If it does, you can re-enable your features until it breaks again and then contact the author of the conflicting plugin/theme.

    You can find some more information on testing for conflict here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Please let us know how it goes.

    Cheers!

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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