product data section missing from new ‘add product’ page

  • Resolved Ranefox

    (@ranefox)


    2 years, 7 months ago

    The product data section is suddenly missing from a new ‘add product’ page. My client adds new products every Monday, and for some reason, the product data is no longer visible on a new page.

    Any suggestions or remedies?

    Thanks,

    Ranefox

Viewing 2 replies - 1 through 2 (of 2 total)
  • Luminus Alabi

    (@luminus)

    Automattic Happiness Engineer

    Hi @ranefox,

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each one, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.`

    We haven’t heard back from you in a while, so I’m marking this thread closed for now – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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