Product Count Wrong

  • Resolved jenibhutta

    (@jenibhutta)


    2 years, 2 months ago

    Hi, I was importing woocommerce products using a plugin and somehow they went wrong. So, I deleted them all. But after deleting it shows count although there is no product in published or trash folder.

    PS: I tried orphan variations and clearing transients but no results

    The page I need help with: [log in to see the link]

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  • Hi @jenibhutta

    Thanks for reaching out!

    I deleted them all. But after deleting it shows count although there is no product in published or trash folder.

    I understand that after importing products to your site using a plugin, and deleting them afterwards, the product count displays wrong.

    Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    If you could also provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    Thanks!

    Thread Starter jenibhutta

    (@jenibhutta)

    I tried clearing database using SQL query and it worked for me.

Viewing 2 replies - 1 through 2 (of 2 total)
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