Product count not updating after filtering

  • Resolved kpeu3e

    (@kpeu3e)


    4 years, 7 months ago

    Hello!

    I am using your plugin to filter the products on our website. The problem is the product count is not updating based on the filters. For example, if you go here

    example page

    You will see “Showing 1–100 of 126 results” which is good.

    However, if you pick the filter “Color > Black”, there will be 6 products left, but the count will still stay the same “Showing 1–100 of 126 results”. Furthermore, the pagination would still remain as if there is a second page… If you go ahead and refresh the page, the count will be updated and the pagination will be removed. But this is an issue and I need help with it. The count needs to be automatically updated, obviously. Refresh shouldn’t be needed.

    Please, help me with this. What am I missing?

    Plugin Version 1.4.2.2
    WP Version 5.2.5
    WooCommerce Version 3.9.2
    WP Theme Divi

    Thank you!

    • This topic was modified 4 years, 7 months ago by kpeu3e.
    • This topic was modified 4 years, 7 months ago by kpeu3e.
    • This topic was modified 4 years, 7 months ago by kpeu3e.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author RazyRx

    (@razyrx)

    Hello @kpeu3e,

    In plugin settings -> Selectors tab disable options “Enable if page doesn’t have product count block” and “Enable if page doesn’t have pagination”, because your page has both of it.

    Regards,
    Oleg

    Thread Starter kpeu3e

    (@kpeu3e)

    Now, that’s what I call a great support! Fast and efficient! Thank you RazyRx!

    Consider this issue solved ??

    • This reply was modified 4 years, 7 months ago by kpeu3e.
Viewing 2 replies - 1 through 2 (of 2 total)
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