Product category that changes on page refresh

  • Resolved wdorj

    (@wdorj)


    3 months, 2 weeks ago

    I noticed that when I refresh the page the category in which the product is located is changed.
    I have a product that is in 3 different categories, and despite having set the main category, when I refresh the page, it is changed randomly and therefore also displayed on the website.
    For example when I open the product, it is in Home / Category1 / Product Name, when I refresh the page this changes to Home / Category2 / Product Name, and so on randomly, every time I refresh the page.
    Do you know why?
    Let’s say it’s not a big problem.. but it could be for SEO, since it often displays as if the product category is always changed. Isn’t there a way to make it fixed, so when I refresh the page this display category does not change? And it is always displayed in the main category
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hey there, @wdorj! Thanks for contacting us. I’m happy to help you.

    Can you please share a URL so we can take a better look at this issue?

    Can you please go to Settings > Permalinks and share a screenshot of what you see there? I recommend using https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Looking forward to your reply.

    Have a wonderful day!

    Thread Starter wdorj

    (@wdorj)

    It happens with all products, however as an example you can see here: IceRiver KS3 8Th – Kaspa miner (justminer.net)
    The part that changes is in this screenshot (refresh a few times, because it does not change exactly at each refresh, probably at some refreshes it remains the same category and then changes) Upload and share screenshots and images – print screen online | Snipboard.io

    Permalink settings: https://snipboard.io/rHuzQ1.jpg

    https://snipboard.io/ZiUAdp.jpg

    Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @wdorj

    Thanks for sharing additional details. I tried replicating the issue on your site by reloading the page for nearly 10 minutes, but it didn’t work out. I tested using Safari, Firefox, and Chrome browsers.

    However, that’s called breadcrumbs and doesn’t relate to WooCommerce. Instead, it originates from your theme or a plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront or Twenty Twenty-Four
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    I hope that helps! Let me know once you have done a conflict test!

Viewing 3 replies - 1 through 3 (of 3 total)
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