Product Category Problem

  • Resolved branquinho

    (@branquinho)


    4 years, 5 months ago

    I am using the Resi Pro Theme and the Woocommerce plugin. When I use the product filter plugin in the Shop page I get the filtered products but when I go into the theme product category page it always displays all my products regardless of the filtered product term.

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  • Plugin Support kellymetal a11n

    (@kellymetal)

    Hi there,

    To clarify, when you say “the theme product category page”, was “theme” the name of one of your product categories? Or are you referring to a special category page added by your theme?

    If you were referring to the former, please send the URL to the category page you are asking about. Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

    On the other hand, if you are referring to a special page added by your theme, then please reach out to your theme developers about this:
    https://modernthemes.net/wordpress-themes/resi-pro/

    Thank you!

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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